Qualified Hardware — Local services in New York

Came across Qualified Hardware by accident, best find ever. Dealing with large commercial door hardware suppliers is a big cat and mouse game. The larger companies have lead times that completely stall projects in their tracks. Now that we use qualified hardware we have the same hardware within a few days. I recently worked with Joel, I asked for information on a concealed floor closer. All of our other suppliers gave us a 8-10 week lead time for the replacement arm we needed. Joel took all the information and jumped on it. Within 2 days we had the...

Product arrived as described, easy tracking of the order, easy install, and a couple of follow up emails seeing if I was having any problem with the install. Then talk about competitive pricing the product was 30% cheaper than my local vendor & it arrived next day . what more could I ask for I literally will be sharing their name with other people I work with when it comes to locksmithing parts.

For me this is a great...

Agree with other reviewers that this is an excellent company to do business with. Was drawn by the competitive pricing, and great customer service will keep me coming back. Thanks, Kevin! - I messed up my first order, and they were happy to assist me with the return. When i later needed assistance with a warranty claim, they didn't hesitate to work with the manufacturer to get me...