Rainbow Shops — Local services in New York

This location has zero customer service. The cashier acts like you are bothering her when you ask a question or need to pay for your items. My biggest complaint is that the store managers give an issue everytime I want to do a return for items purchased online. Rainbows policy is that you can exchange or return at any local store instead of mailing items back and spending $7.00 on the return label. For some reason the managers do not want to horos this policy. I'm always being sent away with an excuse such as the system is down or certain items do not qualify for a return but they can't show you proof of why. Don't argue, just pick up the phone and file a complaint with customer service. You will find that this store has many complaints filed against them on a weekly basis. Wishing this group would get fired and replaced with individuals who know how to do their job and are grateful to be employed especially...

I'd be a liar if I said I wasn't hesitant to give this review. This place is my hidden gem 😭 but I want to acknowledge a good job anyone does. They have a great range of items. He cashiers always seem to be friendly and the foot traffic isn't too much compared to 125th street so I am in and out pretty quickly even with a line as I go in. I may be going there again this week to grab more items before this review is read and it becomes...

The service was pretty decent. This selection of merchandise was wanting. However, the experience was very unpleasant because of the loud music being blasted from the store's PA speaker system. The music was nearly deafening. I was in the shopping with another person and we had to leave because the music was giving...