Shiny Nail Spa — Local services in New York

You may do quality work but the way you handle children is a disgrace. Today they locked 3 pre teen little girls in the store because they thought that they didn’t pay for their nails ( let’s be clear only one had any nail service today the others were waiting for her ALL COUSINS! ) the little girls mother clearly paid for the service via Zelle with receipt in the little girls phone via FaceTime . They didn’t won’t and or accept the fact that she paid and they wanted to be paid again. They held the girls hostage against their will for over an hour. They spoke with the parent over the phone and with her receipt of purchase via Zelle and they still held the girls against their will. They wouldn’t allow anyone in the salon to leave and or enter. Well, let’s just say not until the mother and the grandmother came And shut it down. They had nothing to say what so ever when they realized who the mother was and she is no longer a faithful patron of their establishment after that. Watch how you treat people! I know after what I experienced today I’m done with...

I paid $75 + $20 tip nude based chrome nails. I sat with Julie. I was referred by my sister’s friend and it was a bad experience. I was charged an extra $5 for taking off previous manicure. I didn’t get to soak them off but rather Julie cut off the tips and used an acrylic nail to tear off the rest of my manicure. I took the advice of the front desk girl because I wanted lavender color chrome nails on nude brown gel but they’ve never did it before. The color I picked looked more silver than lavender so I fixed it at home. But the experience was terrible. I tip $20 bc I’m a nice person but I will not be returning. The nails were done in a rush as if she didn’t want to do my nails and gaps between my cuticle and manicure gives me the impression that my nails are growing out of the manicure. I’m more upset at the service than the color. For the price I paid it was NOT worth the experience. The front desk girl was polite and patient with me. I’m probably going to have redo my nails next week. Overall...

I frequent this establishment every two weeks for both my fingernails and pedi until I was very rudely disregarded. I entered the salon at 5:45 on a Thursday and stated that I would like a gel pedi and fill in on my fingernails. I was provided pedi right away and sat down for all of 5 minutes to wait for Tina to do my nails. It had to be about 6:30 by now so I asked Tina how many people were before me because I wanted to soak my nails off. In the past when I would request a soaking off Tina preferred to slide a metro card between my nail and the acrylic nail WHICH I DESPISE because it not only rips layers of nail but it hurts!! (The last time I went in for Tina to do my nails I waited for over 2 hours.) This time I thought let me be proactive and kill time and get my nails soaked of properly. Tina set me up at the soak station and even kept coming to file off the acrylic in order to speed up the soak process. Fast forward to about 7:00, Tina starts another customer’s nails. I was just about finished soaking at 7:20 and some woman that I noticed standing near Tina approaches me to advise me that Tina could not service me and that I would need to come back the following day because the shop is closing at 8. I was confused and ask why couldn’t Tina tell me this information herself and why wait until now to tell me this when I’m waiting to finish getting my nails done. Tina never makes eye contact with me and no one ever apologizes. I was then asked by the “woman” if I wanted designs. Of course I said yes, I show a photo of what I wanted and my phone is passed around to about 3 nail techs. I was then told Cindy could do my nails. Absolutely not, not when I have been coming to Tina faithfully. There was utter silence as I was ignored repeatedly and simply told that the shop closes at 8. I decided to leave and I have no intentions of ever returning to this establishment. This only goes to show you that Asians care nothing about the people that they serve and only care about our $$$

我每兩周經常去這家店做指甲和足部護理，直到我被無禮地忽視為止。 我在星期四的 5:45 進入沙龍，並說我想要一個凝膠腳趾並填充我的指甲。 我馬上就得到了 pedi，坐了 5 分鐘等待 Tina 做我的指甲。 現在應該是 6 點 30 分左右，所以我問蒂娜在我前面有多少人，因為我想把指甲弄濕。 過去，當我要求浸泡時，蒂娜更喜歡在我的指甲和丙烯酸指甲之間滑動一張地鐵卡，我很討厭，因為它不僅撕裂了指甲層，而且很疼！！ （上次我去蒂娜做我的指甲時，我等了 2 個多小時。）這次我想讓我積極主動地消磨時間，把我的指甲適當地浸濕。 蒂娜把我安排在浸泡站，甚至不停地銼掉亞克力，以加快浸泡過程。 快進到大約 7:00，蒂娜開始為另一位顧客做美甲。 7 點 20 分我剛泡完澡，我注意到站在蒂娜附近的一個女人走近我，告訴我蒂娜不能為我服務，我需要第二天再來，因為商店 8 點關門。我 很困惑，問為什麼 Tina 不能自己告訴我這些信息，為什麼等到現在我正在等待完成我的指甲時才告訴我。 蒂娜從不與我有眼神交流，也沒有人向我道歉。 然後“女人”問我是否想要設計。 我當然答應了，我展示了一張我想要的照片，然後我的手機傳給了大約 3 位美甲師。 然後有人告訴我辛迪可以幫我做指甲。 絕對不會，當我忠實地來到蒂娜時不會。 一片寂靜，因為我一再被忽視，只是告訴我商店 8 點關門。我決定離開，我無意再回到這家酒店。...