St. Patrick's Home Rehabilitation and Health Care — Local services in New York

If I could give this place 0 stars I would. My mother in law, who has early onset Alzheimer's was placed here in November 2018. At first this facility seems like a dream, everyone is so friendly and helpful, really makes you feel like your loved one is in a caring, safe environment. Well, that's just not the case here. After just two days of my MIL being there, the nurse called asking that we try to calm her down because she was agitated. It's great that she called, however, aren't the nurses trained to deal with Alzheimer's patients? I mean, she's on the Alzheimer's floor! But no, every other day either a nurse or a CNA would call, asking us for help. We told the home that she is not too take Aricept for her condition since she has had adverse effects from it (severe agitation, extreme confusion, ect..) apparently they put her back on that and never informed us. So after a week or so of her being in st. Patrick's she started to act out more. The calls kept coming in, asking for our help. Then they said they would try her in Haldol to calm her. Didn't work. After exactly 1 month of her being there, my husband and I receive a phone call saying they are bringing her to the hospital because she refused to take her medication. The hospital said they were going to run a few tests, keep her over the weekend and she would be brought back to the nursing home. A few days later, I called the nursing home just to make sure everything was going as planned and she would return, I was told yes. The following day the nursing home called us to say that they discharged her to the hospital and is not welcome back to the home. I spoke with the social worker at the hospital who informed us that this is called "hospital dumping" and apparently many nursing homes do this when they don't want to deal with a patient and their needs. I have already been in contact with the state regarding this and st. Patrick's will be investigated. This is not acceptable and a disgusting way to treat the sick elderly, especially coming from a home that is supposed to be so catholic and faith based. It's truly sad when you can't trust a catholic nursing home who claims to be proficient in Alzheimer's care to take care of your parent. Now my MIL is currently a resident at the hospital, waiting for a home to accept her. ANYONE LOOKING AT THIS FACILITY, PLEASE LOOK ELSEWHERE. IT'S...

My mother was placed here for sub-acute rehab back in the late summer of 2013. A social worker from Montefiore highly recommended it and she was right. I was very happy with everything from the time my mother entered to the time she was discharged. The facility is very clean and the staff is great & professional. I visited my mother often and found the facility to be consistent. Staff is available to answer questions, I spoke with the social workers, nursing staff, & admissions on a regular basis. My mother and appreciated the Catholic services; she felt comforted which is important. I can say how happy I am all I want but frankly, her happiness and comfort are what's important. And she wants to go back!! She enjoyed the activities such as the Strolling Minstrel and games. She was so happy with her hairstylist and going outside within the facility. She doesn't like to move around but at Physical Therapy she was moving! The PTs were professional and compassionate, she fondly remembers one in particular. The nurses, doctors and CNAs were available to answer questions and talk about my mother's care and progress. They made it clear her progress (as well as other patients) was a priority.

My only issue is with the director of admissions at that time. There was a situation where I was concerned for my mother's safety and placement after discharge. My father, the social worker and I were having a conference call including her and my mother's primary social worker (they were over the phone). It was a while ago so I don't remember every detail but I do remember that at one point the director started screaming. I don't know if she was having a bad day but that was a no-go for me. Maybe she now realizes that's not what you do as a professional.

All in all I still do recommend this nursing home because everything else outweighs that one incident, by far. My mother was happy there, that's...

The experience at St. Patrick’s began like a typical horror movie. It began pleasant and nice. We were happy with the service our family member was receiving. Nonetheless, we visit daily to ensure our family member was comfortable in her new space. As time progressed, we noticed the unseemly behaviors nurses aides displayed and others in the home. Many are unprofessional, untrained and jaded by the work they are paid to perform. The residents often are ignored for hours on ends - I saw this with my own eyes. Often personal effects go missing - clothes, medicines, personal care items. A few months ago our grandmothers dentures went missing and no one noticed that she wasn’t eating properly until we brought it the the administrations attention. Many bedridden patients often are ignored. Many spend hours in dirty diapers. If you enter the communal area you will often find that the space smells like urine and feces. To discuss our particular case, I can confirm that in a few months time, my grandmother regressed dramatically. She is now worse than when she was entered. A word to the wise; If you decide to place your family member in this home, keep them off the 7th floor. Lisa Lewis, a CNN on the floor, and the other longterm staff are rude, unhelpful and unprofessional. Your best bet are the floaters, the cleaning staff and the volunteers. The Nursing supervisors try to be helpful but often find that their hands are tied. Stay vigilant - this home should not be used for...