The One NY Spa Inc. — Local services in New York

I typically do not write reviews, but I believe in helping others by sharing my experiences. Unfortunately, this establishment was a huge disappointment. I came across this place through a TikTok video and decided to try it out for a couples massage on Valentine’s Day with my boyfriend. The experience was far from what I expected. Upon arrival, we were shown to our room without any instructions or discussions about our preferences. In my past experiences at other massage parlors, there would be a consultation about any injuries, pressure preferences, and choice of oils, none of which happened here. I even had to ask for a cover sheet for the bed. The massage itself was incredibly rough and painful, despite my repeated requests for gentler pressure. My boyfriend had a similar experience with his therapist. We had initially booked an hour-long massage but after enduring about 10 minutes of discomfort, I requested to shorten it to 30 minutes, which my boyfriend agreed to. Unlike previous massages that have relaxed me, this one had me wide awake and in discomfort. I left feeling more sore than when I arrived, with the therapist applying pressure to areas that weren't even problematic. It was especially disheartening as this was my boyfriend's first massage experience, and it left a negative impression on him. We were charged $60 in total ($30 each), and when I tried to leave a $10 tip, there was an awkward reaction from the therapist, this added to the unpleasant experience. I later discovered that this establishment is known for providing "happy ending" services, which was not something we were seeking. It became clear why the massage was so forceful and rough. I wish I had done more research beforehand to avoid this situation. Overall, the misleading online content did not accurately represent the poor quality of service we received. I recommend avoiding this place altogether to save yourself from a potentially uncomfortable and...

Came here for a massage for my bday wanted just a quick nice back massage and the massage was totally uncomfortable, very rough around the buttocks/lower area. Had to cut the massage short because I was scared she would inappropriately touch me in my front lower area. The massage felt very sexual almost like a “happy ending “ would not recommend this place if your intentions are to get a real massage and...

Absolutely adore this place! My number one go to spa for a relaxing day. The people here are amazing, the services are professional, and the overall aesthetic of the place is...