Tropical pets — Local services in New York

Today I bought dubia roaches and I’m so disappointed. It was my first time purchasing here so I was excited that I found a place where I can buy it live. Based on the amount I was charged it was a red flag since the guy told me they were $2 for 40. I asked for the value of $10… I also got horn worms which he said the container was $16 something. He also recommended some other worms and gave me two small cup containers so I got 2 of those. The whole thing somehow added up to $256. So here is my main reason for the review! Dubia roaches DONT CLUMB UP. I keep mines in a fish tank since they can’t climb up the glass. After merging the ones I purchased with the ones I already had, I was in disbelief after seeing that some were climbing up. I immediately killed them all and sprayed Raid. All I thought about was wow I spent my money on nothing. When you go to a pet store and ask for a specific thing you trust the person since they’ll most likely have more knowledge about such things than you but I really feel played. More than 5 roaches climbing up by that person error was the end result of my whole colony dying and my money being spent for nothing. I feel like I was overcharged. If Dubia roaches is what y’all looking for I wouldn’t recommend this place. Perhaps for everything else yes but selling something to someone who asked for a specific thing and having it merged with other roaches should be illegal since I didn’t asked for regular roaches! I don’t like leaving bad reviews but this might help someone else who is probably looking for what I tried to purchase. Now they’re aware that they too might not get just one kind of roach they might get a different breed out...

This is a very small shop that sells quality supplies and low maintanence pets. Compared to online retailers and big chain stores like Petco and PetSmart, their prices are definitely fair. The staff, as noted by other Google reviewers, is cordial and helpful. It's evident that they genuinely care about the animals. Each time that I have visited, the tanks and enclosures have been clean, and the animals have appeared well fed, robust and active -- including the large McCaw and African Grey that greet visitors as they enter the store. The pets for sale include: parakeets, guinea pigs, rabbits, fresh water fish, and one or two snakes and lizards. Tropical Pets also sells lots of pet care staples (such as jackets, bowls and clippers), and feeder animals (including crickets, worms, roaches, mice and rats). If the store does not have what you want in stock, the staff are happy to place an order for you as long as you're willing to put down a small deposit. Wait times for special orders are usually less...

I usually dont lost about pet stores but I stumbled upon this little shop on dyckman and I ended up going back a couple times.

1st of 5 stars for how clean looking; smelling and ALL THE TANKS WHERE SUPER CLEAN!! : clean feeling the store was (everytime I went in there) I must say it was like magic c ok compared to chain pet stores. It made me want to go back and buy more supplies for my aquarium . Even though I'mtelling myself " like just get plants ramon" I ended up with plants and 2 new fish.

Wrapping it up in a nutshell tropical pets is a great place to start or maintain your aquarium. YES PRICES ARE SLIGHTLY HIGHER than chain stores

BUT THE LEVEL OF SERVICE ; INFORMATION & CLEANLINESS was on A WHOLE OTHER 5 LEVELS.. you get what you pay for. I can't...