Bless Couture — Local services in New York

One Star (Only to Enable the Review)

The service is rude and unprofessional. The store manager or owner, made customer feel uncomfortable, disrespected, and even intimidated. It’s unsafe or unwelcoming place to visit and shop. Staff appeared to cover for each other’s bad behavior rather than address legitimate customer concerns. Even worse, the staff seem to treat people differently based on how they look. This kind of discrimination is unacceptable in any business, especially one that serves the public. Every customer deserves to be treated with respect, regardless of appearance, background, or personal style. Customers come here to pay for products and services—not to be treated as if the staff is doing them a favor. I have great respect for all people and nationalities; however, it is both unacceptable and disrespectful to mistreat paying customers. Owner allows this mistreatment to happen. Also, the prices here are outrageously high compared to similar items at other reputable stores, and it feels like the business is taking advantage of customers. Many of the positive reviews may come from friends or family members, which could mislead potential customers. Please pay attention to the negative reviews and complaints posted by other customers —they are real and reflect that there is a pattern of discrimination and mistreatment against customers. It’s better to spend your hard-earned money at a reputable, well-known department store or an upscale boutique in downtown Manhattan, where you can be sure you’ll be treated with respect and courtesy.

Not shocked by the owner poorly and disrespectful response! A Sincere Review is Not Hate, Envy or Fake-Don’t be fooled by this!

Some people may assume that negative reviews are written out of “hatred” or “envy,” but don’t be naive or foolish enough to believe such nonsense. — many negative reviews are based on real experiences and facts as you can see in the reviews posted here.

The manager shows hostile behavior, characterized by anger issues and a clear lack of respect for customers. Her responses to reviews reveal her true character—ignorant and unpleasant person. Instead of following professional sales practices, they belittle, bully, and lash out at individuals who choose not to purchase items at the excessively high prices, despite the clothing being of wholesale value.

You deserve to spend your money where you’re treated with...

I came uptown to check out this store as a friend of mine mentioned it may have some decent, unique reception dress options for my wedding. I already have a reception dress but wanted to pick up a back up since I don't love my dresses fit now that I've lost a bit of weight. I let the owner know that my wedding dress was the same brand as my prior reception dress and that I bought it while I was traveling abroad- which fortunately had brought down the price significantly.

After mentioning this to the owner she asked me the price of my reception dress which I thought was odd.... She then proceeded to spend the next 10 minutes berating me, my reception dress as well as my taste in clothing. She implied that I was lying, called my reception dress cheap and suggested that at that price point it must be used (which is completely untrue). I have never felt so attacked during a retail experience.

I try to avoid conflict- so I assumed that this was just a simple misunderstanding and that she might think that I was seeking a discount- so I explained to her I was happy to pay the sticker price on her dresses if I liked one. However she kept going...

She finally paused for a breath after about another 5 minutes and I asked if she could focus on helping me find a new reception dress rather than attacking a reception dress that she had never seen. She then got very confrontational and explained that she was trying to "teach me a lesson" on how to shop and told me if I didn't want to hear her out I could go elsewhere- which I gladly did.

I have never never felt so offended. I literally went out of my way and took the 1 train about an hour north of where I live in midtown to check this place out. Her prices are much lower than the shops in my area since she's all the way uptown (almost in the bronx) and significantly below my budget - but I guess the saying is true... you get what you pay for.

I'm not sure if she was having a bad day or she this is just how she is- however I would avoid this store...

After paying about 60$ in taxi/ uber fees to visit this store from Mahattan, as i followed them on instagram and liked the statement pieces that their store apparently showcased. Upon arrival, my friend and i stood outside for about 10 mins and watched the sales clerk carry on a conversation like we were not there. After i had to buzz the door again, she let us in and proceeded to have a seat behind the register.. No we were not greeted or asked if we needed any help. In effort to break the ice, i informed her that we were visiting from out of the country , no response from the clerk. We were treated as if we were a nuisance, intrusive on interrupting her day and conversation. I tried on two pieces and at the end of the day, i had already decided that i was not welcomed, so they did not need my money. I asked her what time the store closed, mind you it was shortly after 3, their site states they closed at 6. The clerk promptly told me right now. We got the hell out of dodge. Upon returning home, i sent a respectful message via instagram, informing the owners of the poor treatment we received while there. Instead of being apologetic, remorseful. The owner condoned the bad treatment of her employee and threatened to block me???!! Delusional, i swiftly informed her that i dictate where i spend my money, and i would not be patronizing their business. In conclusion, DO NOT go there, not worth the rudeness or...