Walgreens — Local services in New York

This location already has its fair share of negative reviews, but I wanted to share my own experience. I come here often because it’s within walking distance and convenient for me. I understand the staff may be overworked or short-staffed, and I sympathize with that.

However, I visited on a Friday afternoon when the store was not busy. I pressed the assistance button and waited, only to be met by an Asian employee who appeared irritated—he sighed and sucked his teeth upon approaching. That kind of attitude is completely uncalled for.

When I asked for help with an item, I reminded him that working in customer service involves, at the very least, treating customers with basic respect. If you’re that unhappy in your role, it may be worth reconsidering if this job is right for you. There’s no excuse for being rude or dismissive—especially when your job is to assist.

I hope management addresses this kind of behavior, as it reflects poorly on the business and drives loyal customers away. But then again they won’t. To the Asian guy that helped me, check yourself and do everyone a favor and don’t work in customer service, it’s obvious how much you hate...

There is a cashier that’s always very friendly and welcoming & they usually have a good selection of the items I need. Makeup-wise not too much though. But-the customer service most of the time here is SLOW. Even on a not so busy morning. There have been times where I’ve had to ring the bell multiple times or wait for more than 5min to get someone to open the glass door. And I understand if it’s busy, but if it’s slow & there’s an employee literally right there that can help me but chooses not too is frustrating at times. All it takes is second to open the glass doors so I can continue about my day & you can continue yours. Sometimes you have to walk in the store &personally ask them to help you bc it seems like they ignore the bell. Not all is bad though. I do think they might be understaffed-and there are of the employees that are quick & always helpful but some look like they hate being there. The line can get very long for paying, & usually they have one cashier taking all the customers with...

I was complaining about a female worker name start with letter N and with turban. I was trying to picking up my online order and I need paper receipt. She said that all online order get email receipt. But I told her I did not set up email receipt for my account . She doesn’t want to help me to check out and also not allow other cashier check out for me . That is very easy just scan the barcode and paper receipt will print out , she doesn’t even want to try it . I can get paper receipt from other stores with my online order . I don’t know why she doesn’t want to help. Feeling very uncomfortable because she doesn’t even try to scan it , because she knows if she scan it for me the receipt will print out . Her behavior showing unprofessional and un -respect to customer.I am strong suggesting suspend she from her job and she need to...