I really hate that this is the only Walgreens at a convenient location that consistently has items for pickup in stock and quickly processes pickups, but has crap cust serv and crap return/exchange attitude.
There is both a language barrier with the usual cashiers and an attitude problem with that least two cashiers, they also have a habit of not packing receipts in the pickup orders and not giving your receipt for in-store purchases yet they demand to see your receipt if you need to return anything, some cashiers will not accept looking at your confirmation email or looking up orders on your rewards account or phone number.
If you're dealing with cashiers who are clearly foreign then forget about your return or exchange because they either don't know what you're talking about or just flat out deny you the return or exchange. They are worse than Walgreens online cust serv and that's real bad because their chat reps are often rude and...
Read moreI ordered only 3 pictures that I really needed I relied on Walgreens to have it ready for me . I came to pick it up a day after it said it was ready. The lady told me to come back in 2 hours. I called several hours later to check if my pics were ready to be put on hold for an hour and get hung up on the second I’m finally answered. Customer service here is terrible!!!l! I went all the way to the store to pick up my pictures that I really needed and the lady proceeded to tell me that the printer was broken. They were extremely unwilling to do anything for me after I explained my situation to them. I don’t recommend this Walgreens to anyone because of the terrible service I could say a lot more but this review is getting too long. Also they have no staff and going there for a single...
Read moreplaced this morning 7 am. Got a text notifying it was ready to be picked up at 7:45 am. I show up at the stores photo counter after notifying them i was here. It took 5 min for someone to address me. It took 45 min for them to acknowledge the order was missing or given out to someone else. They had to find who packed the order, he acknowledged he packed it. They claim i cancelled the order which I did not! After waiting 45 min, no apologies for my time and patience. I will never shop at this...
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