ANDY FURNITURE — Local services in Newark

Purchased a full sized split box spring that the owner Amad said would be delivered later on that evening between 4 & 7 pm. I called them at 4 pm to inform them that I was home & wanted to see what time they were going to make the delivery, they told me the driver would contact me shortly but 3-4 hours passed & no call or delivery. I called the first thing the next day but got no answer after several attempts. I had to personally go back to the store to have an associate give me some b.s. excuse why I didn't get my delivery or even a courtesy call. I had to ask a friend to help me with the delivery. The bottom line is these ppl are unprofessional & I will not recommend or buy anything else from them. If I could give them a...

Andy's furniture is the best, the excellent customer service we received was beyond our expectations. The quality of their furniture is superb, their prices are very affordable. The quality of our living room furniture purchased from Andy's is stunning, we were even gifted with a high quality rug to complement our sofas. The owner of this store is blessed with humility. Even when furniture was delivered to our house, he coordinated the cleaning of furniture wraps to minimize inconveniences to us as the customer. Andy's live beyond excellent customer service, from purchase to delivery, everything was done swiftly. 5 star is not enough, you deserve...

Was told initially my item would be delivered same day as it was early Friday morning not even noon. After making the purchase, I was told the delivery would happen next day Saturday. I called several times no answer. I received a called 20 minutes later telling me "the furniture will not be delivered until Monday" Today is Monday and I have yet to hear from this furniture company regarding my purchase in full including delivery and I have to be in work today at 2pm. At this point I just want a full refund as that's what I had asked for before he told me that he would...