California Skin Care & Day Spa — Local services in Newark

This place BURNED me!

On April 27th, 2024 I went to the California Skin Care & Day Spa for a facial and brow wax. I bought a toner product after leaving and tipped the aesthetician for the services.

Later that night I noticed my right brow bone was burned from the wax. The next morning I could see that it was a first or second degree burn and very painful. The business was closed on Sunday and Monday and therefore I could not contact to complain. I called and spoke to the aesthetician and she apologized and said she would tell Ronald to refund my money. Nothing happened that day. I called back Wednesday evening and spoke to Ronald and he tried to tell me he could only give me a credit. I said that wouldn’t work because I don’t live there. He offered to refund my wax but I wanted the tip refunded. He said he couldn’t do that. I was upset and said then refund me the wax and toner I bought and I’ll call it good and won’t go on Yelp. He came back and refused to do that because the tip was $10 less than the toner. He could have made things right and refused and even questioned why I didn’t say anything earlier. I couldn’t because I didn’t know the severity of my burn until the next day. He made me feel like I wasn’t telling the truth and then refused to do the brow wax refund because he said I threatened to go on Yelp. This place is awful!

*Updating to respond to Ronald. Let me make it clear. I intended to share my experience and Ronald made me feel like a liar and questioned me, pressing me asking why I didn’t notify them sooner about the burn. I didn’t know the severity of the burn until the next day and by then the business was closed for the next two days. I called the third day and left a message for Ronald and that message was never relayed to him. I called and spoke to Ronald on the fourth day and there was no empathy from him. I wanted my money back for the wax service, not the facial, and the tip. I don’t feel someone should receive a tip for burning me. I truly hope no one else has to go through this painful experience and the business could have made it right and instead chooses to say I’m threatening and extorting them, this is how they treat...

I have come to this place for my euro facial and microdermabrasion When I was at the end of it , the person forgot to ask her name , she told me it would be great to perform micro channeling and stem cells and she convinced me to do it, I was hesitated to do it because of the micro needles but she said it won’t hurt or bleed. I trusted her It was hurting around my eyes , my lips and annoying but I could stand it. When she was done she applied some acid salicylic. It burnt horribly and she applied some cold wet towel on my face and finally applied stem cell My pores were wide open and red face and very sore . Later that day I was short of breath and I thought it was some kind of allergies and my eyes were looking in the environment of my house a clear fog but I didn’t know what else to do , My face was burnt that I couldn’t touch or cleanse with anything otherwise burnt Next day I couldn’t tolerate those symptoms and I went to the Emergency room And doctor said It was too much done in my skin That they treat as an allergic reaction and short breath I had the doctor treat with asthma and I got some medicine ( steroids) to treat my symptoms. Maybe I shouldn’t have done the last 2 micro channeling/ stem cell. I hope they can do something about it. I went through many things this past weekend I did that on...

I've been a loyal client of California Day Spa for over ten years, and I can't recommend them highly enough. Ron, Elena, and Mari have consistently provided exceptional service, whether it was for my wedding or my first "big girl job." Their professionalism and expertise have always made me feel confident in my choice, regardless of whether I used a Groupon or paid full price.

What I appreciate most is their transparency. They have always been upfront about any extra add-ons during facials, the number of treatments I would need to see real results, and even what my skin might require that they don't offer, like electrolysis. Their honesty and integrity are truly refreshing.

I've tried nearly everything they offer, from couples massages and whirlpools to microdermabrasion, acne facials, European facials, and hydration facials. Each treatment has been tailored to my needs, leaving me with noticeable improvements in my skin.

Their skincare products are equally impressive. The cranberry scrub, glycolic and salicylic acid toner, ECG cream, and blemish spot treatment are all staples in my skincare routine now—they're both effective and reasonably priced.

California Day Spa is more than just a spa; it's a place where you feel genuinely cared for, no matter your needs. I wouldn't trust my skin...