I brought in a watch to change the band. This was a very expensive platinum piece. I literally saw them take a razor and cut the lug on my over $50k watch. They then told me they were not responsible.
I will never go back there. I had the lug fixed as best it could be and then sold it and lost 10k. Thanks a lot Morton Grove Jewelers.
Note to Google: This 100% happened there and they know it! If there are questions reach out.
Not only that if MG Jewelers wants to make this right they can reach out but I...
Read moreThe long time owners of this local store are customer care orientated and have sustained with a large and loyal customer base. Friendly and prompt service with a smile and reasonably priced. You can't go wrong. Robin's creativity in jewelry design would be hard to match. She has patience and concern which is refreshing in today's service climate. I have traveled far to visit this store for my jewelry purchases and repairs and have never been disappointed. 5...
Read moreI highly recommend Morton Grove Jewelers for any of your jewelry needs! I recently brought in my wedding ring to be resized, and my experience was fantastic. Not only was the service incredibly fast and the price very reasonable, but they did an absolutely beautiful job. My ring looks just as new as it did 27 years ago. They are true professionals, and I couldn't be happier with...
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