Not a single knock against the employees or the service or the inventory available at this store, as all of those areas are where this location excels so much better on a consistent basis than most of the other locations!
I rated it a one star for the simple reason that this location that’s in the heart of Columbia County closes at 7pm, while the rest close at 9pm. And what makes it even more frustrating is that the hours posted at all the different online search engines, map apps, yelp, etc. are simply not consistent. One app says 9pm, another says 8pm, and you get the point. And to top that off, there aren’t even hours posted on the exterior of the store!!! my point is that something so basic, like posted operating hours, is part of business basics 101….
I put the one star to get somebody’s attention at a district or corporate level so they can...
Read moreI’m giving this one a three star because of the gentleman with long hair and a nose ring I was unfortunate enough to encounter tonight. This gentleman took especial offense to my refusal to purchase a year-long warranty from a company whose survival is likely not going to last another year. He immediately became belligerent and approached me as passive-aggressively and hostile as he could without overstepping his boundaries with me. I didn’t realize that was how a company tells its employees to speak to customers they disagree with. To Dakota and the blonde haired gentleman behind the counter, you were fantastic employees and treated us with all the customer support we needed very well. And to the nose-ringed long haired jerk, I intend to tell every person I meet to avoid that GameStop like the...
Read moreI had a wonderful experience at GameStop (Evans, Ga) thanks to Darrion. He was incredibly friendly, professional, and knowledgeable. I had a few questions about which Pokemon ETB to purchase as a gift, and he took the time to explain different sets including the latest releases and future releases.
What impressed me the most was his genuine enthusiasm for Gamestop products and his ability to connect with customers. He made me feel valued and ensured I walked away with exactly what I needed.
It’s rare to find customer service this outstanding, and I truly appreciate the effort he put into making my visit enjoyable. I’ll definitely be returning to this store, and I hope Darrion gets the recognition he deserves for...
Read more