Went to get some ice cream. Got to the window and sat there for 10 minutes because the kids where playing around and were apparently too busy to even acknowledge me. Then one girl FINALLY comes to the window and hands me my ice cream and goes "sorry about that". I give her my card and she looks at me like I'm crazy, apparently she didn't even realize that I haven't paid yet. I literally could've drove off without paying and she wouldn't have noticed a difference. Anyway, she comes back with my card and I go to ask her for a spoon and a straw, but she shuts the door as I'm talking and walks off, immediately gets on her phone. So I'm still sitting there for another couple of minutes, just staring at them as they continue to play around. Finally, what I assume is a shift manager, comes to the window and goes "are you missing something?" So I was like "yeah, I was asking for a spoon and a straw and the girl just walks away as I'm talking to her". So the manager gives me what I asked for and goes "sorry" and walks away.
I've never had a bad experience at this particular location until last night. It's like everyone there was a teenager and didn't really care about doing actual work. It's like they were annoyed that...
Read moreI’m not one to typically come on the internet and complain, but today really was rough. We start out by a woman taking my order, and she’s incredibly rude. I know people typically ask “is that all” after, but she said it like my order was such a burden. I pull up to pay and get my drinks, The guy brings out my drinks and drops it on the ground. He then picks it up, and hands it to me. The drink breaks into my car and drenched my seats and my boyfriend’s clothes. We’re already upset at this point, but it’s okay, mistakes happen. I paid over 45 dollars for my meal, only for NONE of them to have the sides I ordered except for one. This was incredibly frustrating, the least they could have done was get it right. I get maybe missing one, or maybe even two.. But they missed FOUR sides!!! It’s already fairly expensive and it was just a horrible experience. Please choose another sonic, i’m incredibly...
Read moreOn September 29 I took my granddaughter to get something to eat after school and this was the sorriest service and food that I had ever had. I pulled up to the drive through to give my order and it started from there. I gave my order to someone and then everything went quite and someone else came to take my order again. I pulled to the window and set there for at least 20 minutes before I got my food I was reached someone else food and then while I waited longer to get mine nothing was just right. I ordered drinks and they said I didn’t my chicken was raw and nasty the fries tasted like they had been cooked in the same oil for a month and while I set at the window waiting on my food I set and listened to one of the employees cuss the whole time. I was setting outside the window you could hear him and I had my 5 yr old granddaughter with me. I threw the food in the garbage and I will...
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