Planet Fitness — Local services in North Bergen

I've switched from crunch down in 32nd st and this place is so nice! My only complaint is that there could be a bigger stretching room as the 2 current ones are very small. The gym itself already has tons of equipment, from cardio to cable machines. It's also usually empty every time I've gone, and I have always had weights or machines available for me to use. The staff is friendly and the locker rooms are kept very clean!

Updated review after 1 year. Like other have mentioned, they renovated this place for 1 month, but it was just cosmetic changes. They took out a cable machine when already the selection is limited. I don't also understand why all the plates are located in the stretching room? They should be put where the smith machines and freeweights are, especially with all the free space they added. Recently, planet fitness has advertised on all their ads new PLATE LOADED machines they were gonna add to their locations. I think cause this place is privately owned, it hasn't been implemented. It's a shame because the gym could use more machines and free weights for the vast amount of people that come in. I've also been to multiple planet fitness in North jersey, and it's kind of disheartening that this gym still doesn't have dumbells going up small increments. Mondays are absolutely the buisest, so be mindful. Weekends usually are empty. The lack of equipment is frustrating because sometimes people can't find the right handles and stuff for the cable machines. I do appreciate the hammer strength machines they have in stock. I also have seen they are more on top with making sure machines are repaired now. I really wish they would remove some unused cardio machines, and make space for new machines people WILL USE! My final complaint is small but its about staff. Usually everyone is nice, but im very disappointed in how i was treated. By mistake, i wore crocs to the gym which i know is against the policy, but it does bother me how i was kicked out but ive seen multiple people enjoy their workout WHILE WEARING THE SAME SHOES!! If the rules are going to be upheld, then it most be for everyone. If not, i dont see an issue especially if they're closed shoes. Besides this, they do their job and make sure everything is clean, they do greet everyone and say goodbye to everyone, and basically do their job. I just hope these issues can get sorted in the future because the gym has a good amount of space to host...

In terms of cleanliness,I would give them a 5. But when it comes to following protocols they themselves have written, not so much. I walked into the gym on Monday with a filter disposable mask that provides 90% filtration with no problems as the manager checked me in. I come in Wednesday with the same mask and I'm not allowed in by the same manager because im wearing a disposable mask and you need to wear a cloth mask. I try to explain to them that I was there on Monday with the same mask and I had no issues and also on thier website, they only mention having a mask but not what kind of mask. The whole scenario is very disheartening and plain ignorant because what if someone who is slightly immuno compromised or works in a high risk environment like the hospital wants to work out and is required to wear a certain mask like the n95 that gives better protection because of thier situations? Are you trying to say you rather them not wear their mask but a cloth mask which provides less protection? I just think they should make the guidelines coherent across the board in terms of what kind of masks both online and in the gym and also how to observe wearing the mask. I say how to wear the mask because online it says you MAY take off the mask while actively working out but have on when moving around but in the gym its a different scenario. Thanks and hope to see these changes addressed soon. I would also like to add that on their website, they mention providing members with disposable masks if a member forgets theirs but yet I cannot work out with my disposable mask. Please get your...

I’ve been a black card member here for a years. This place was pass able in the beginning. Now it’s just sad. Equipment is broken! Weights good luck finding any. Same goes for the mats. I don’t really care that it’s over crowded a lot of the time but at least be clean there are no papers in the dispensers the bottles of disinfectant are literally so cheap they break while you are spraying or are sitting there already broken ready to leak on you. I was okay with continuing my gym membership when they were 24 hours because I can go at 4am and at least have a better chance of finding at least one working piece of equipment. But since the pandemic they are happy to change to very short inconvenient hours. And charge you the same and when I talked to corporate they informed me that that the gyms can go back to 24 hours per their Discretion and I kept getting told this gym and their management please wait be patient the hours will change. It’s been a full year of the same broke down machines that are barely hanging on the same unclean gym without sanitizer throughout the gym the lowest quality spray bottles and the oldest NOT WORKING equipment. I tried to be patient but There is no change. Staff sit there and don’t even refill the fridge you can even get water because the water fountains for refilling are also broken. So I am with reason not a happy member. Canceling asap and my family is following suit. This is shameful excuse for a gym happy to charge all their members fees plus membership but slow to change anything or fix anything or...