Noches De Colombia North Bergen — Restaurant in North Bergen

Last time I ever try to buy anything from this location. They have poor customer service and could careless about their customers. I have had numerous encounters in this location but the most memorables have been 1st I placed a order of $85 and had the confirmation number and was charged to my credit card. I show up to the place and they say my order was never placed and they can’t do anything about it and to dispute the charge with my credit card company. So I was charged and received no food or even a offer to replace my order. 2nd was a different day I had order the grilled fish and it comes with rice I asked for salad instead they told me I can’t change the menu item. Okay fine I just order a extra side of salad and threw out the rice. 3rd and final time was this past weekend I show up at 1115 with a party of 4 on a Saturday and it says it closes at 12 and we just were going to order coffee and leave but hey said they were close. They didn’t even bother to ask us wanted we wanted. So we left to Starbucks. This place just isn’t customer friendly they screw up your order and it’s the customer fault. They don’t even bother to try to fix the problem they just send you away and say fix it on you own. Because of this I will boycott this location and anyone from my nearby job is doing so as well. We used to carter from this location but we will stop wasting our money in a place that could careless about...

The today’s treatments on “the bar” was very disrespectful only directly from the “lady managier today’s at aprox from 12 pm to 2:00pm when after eat the tapas “ morcillas” and one tequíla sweet fixed drink🍹the managier stop and told me front all the customers and weatres I can’t go out to smoke with out pay my bill. When I asked who’s been attending my orders: “if I can live my card to the register “... she’s told me : it’s not necessary sir”....any way I ordered another tequila and lived my credit card with my driver license to go out the restaurant to smoke for one minute... so, by me sorprise the mentioned managier told me live the restaurant before call the “Cops”🚔🚔🚔🚔🚨🚨🚨...... very discriminatory to my person (customer) with not reason about it.!!!Shane on you....and this isn’t nothing concern with the owner rest (very good man) i” it’s the bar stuff” ... no wonder it’s swaping constantly managier and bar tenders in “TONNELLE AVENUE “ NOCHES DE 🇨🇴 COLOMBIA”.... I just live my full second $10.00 tequíla 🍹 drink and I can’t even drink a drop and she charge me @AMY WAY”“tifh,unprofessionally and razis”👎👎👎👎👎”SHAME ON YOU”......👎👎💯👎👎. ps. the bar attended name “Sara” today Sunday .... now find who’s this incompetent manager lady who has not touch or education if bar restaurant protocolos..... “el ojo del amo cuida y véla sus ganados...muchas veces un mál “capatás”... te arruina todos tu 🐄...

Was really keen on eating here. I came with my sister we sat down friendly welcoming, we then were introduced to our waiter. The waiter was LOST when inquiring about basics like mayonnaise and lime. We ordered yucca I like it with mayo to dip. Uppon request he replied "rosado"? Which means "pink" my sister spoke Spanish to him thinking he may not understand English, she said I wanted mayonnaise in Spanish. He replied "you want it cut?" We were thoroughly confused. We finally understood they don't have mayo the add ketchup to it that make it pink. I then asked for LIME instead, he then said "limon" Spanish for LEMON 🍋 my sister said then "no like the green one". He said they DONT have limes only lemons. So I inquired and showed him they have limes on the alcoholic drinks, if they don't have limes how do they make these drinks? Lemon? He then said they only have limes for the bar NOT the restaurant. So he's now telling me I'm unable to have limes (a paying customer) because I'm having food and not a drink? What is going on here... It became too fustrating to get my head to wrap around this I told the guy to forget it buddy!!!! Got up and left. This restaurant literally lost customers because they thought they can tell the customer what they can and can't...