Not happy at all with my hair services, for the second time my highlights started about 1/4 inch from the root (despite expressing my concerns several times about this happening again). And doing my highlights again would be damaging to my hair. I also bought additional hair for my extensions to be longer/thicker. I have to say this stylist is meticulous about application and is very attentive. She curled my hair beautifully at the end of my apt. BUT the application did not meet my expectations and what I verbalized several times I wanted. I did not need to waste my money on buying more hair (which doesn't match my hair again it just kinda blends) for the last few inches to be THIN and WISPY. I was told 'this is the hair' ..(although all the hair wasn't used) so you partner with an extension brand whose hair is thin?!! If I were a stylist I could never let my client leave with hair this way, a poor representation of my work. It looks like a I have an extension tail, so embarrassing to wear my hair like this. Such a waste of time and money, extremly. dissatisfied. Ridiculously aggravating.
Poor response and excuses to a unsatisfied customer, I've had my highlights done multiple times by master stylists and the application was the problem here. I have never had 1/4 inch root exposed after getting a partial with ANY other stylist. In fact the bleach should not bleed when formulated correctly. Furthermore, I've been color matched plenty of times for extensions, having nothing to do with exposure to sunlight, shampoo, etc. The color should be matched accurately from the beginning. Although you don't make the extensions, the distributor you use for extensions uses thin quality hair. Your response also fails to address the straggly tail (see picture) I now have from the extra length/volume I requested and why I bought additional extensions for this apt in the first place. The...
   Read moreI am updating my review specifically regarding hair color service i got in early September. I reported back uneven and chunky highlights on the backside of my head, uneven and harsh lines of demarcation on the money piece and crown area..which i didn't notice at the salon(i asked for full head of well blended baby highlights). I also shared pictures showing these issues but i havenât heard back which left a sour taste. I believe my stylist and the owner are nice people however i would have appreciated if they took the accountability that there were mistakes which were made during my service rather than ignoring the feedback, saying that i am looking for problems, blaming it on different lighting i took the pictures in, etc..etc. i would likely go back for haircut but would avoid getting a color service because its incredibly taxing to spend close to 400 bucks and spending additional time in back and forth to explain and show them what i see that they may agree to or may just blame it on lighting or say that you have a filter on your phone etc... Plus no point getting any redos when they donât agree there is a problem in the first place which they are...
   Read moreNormally I donât do bad reviews but unfortunately for this one I have to I called to schedule an appointment and where I told him I can be there in an hour they accepted me, which is good so when I showed up the hairdresser that did my hair was very nice. She was talking to me trying to get to know me. But unfortunately the way she did my hair wasnât good at all when I got off the chair and stepped outside I notice the ends of my hair was completely burned and when I rubbed my hands through my hair I still had a few curly roots that wasnât even touched . Not only was my hair burned but the roots were still curly and puffy . Donât mean to be rude cause the hair dresser was nice but unfortunately I canât come back to them .
Well since the response I just received absolutely didnât make any sense of the fact that it was said that my hair was â previously bleached from another salon â which it in fact wasnât the color I used is non bleach hair dye but either way any other hair salon I go to and ask for a blow dry straighten it never looks like this . So yes it if fair that I write this review . Like I said I know I wonât...
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