When we initially went in to look at furniture the customer service was great. They weren't pushy and didn't hover but checked in with us to see if we had any questions. We found what we wanted and made the purchase. We were told the couch would be in before Christmas (two weeks or so), and the chairs would be there January 2nd. When Christmas and New Years had come and gone, we called to ask what was going on. We were assured all three items would be in that week. They said they would call to confirm their arrival. A few days later we got notice it had arrived. We made arrangements to have our old furniture removed and brought people to help us move in the new. On the way to the store to pick the furniture up, we got a call informing us that the couch had, in fact, not arrived. Well, it too late now. We got rid of the old furniture. We told them they needed to fix it. The offered us the floor model display and a little money back or they could re order the couch. Why would they need to re order if it simply didn't arrive in time? What happened to the one they said was there before we left the house to go get it? We took the floor model and some money back. It was incredibly frustrating with a longer wait that we were told to expect, and not at all the experience I had expected. Frankly, I'm...
Read moreHad such an amazing experience! First off the owners are truly wonderful. My husband & son went into the store a week ago. As soon as they saw my son when we went in without my husband they remembered what my husband had been looking at and directed me that way. What started as buying a sofa turned into us buying a new bed… because it was TIME. They explained the options and took time to get to know what we prefer. On top of that they give military discount which is truly wonderful. So many places don’t offer it any longer and I was happy to hear they did. This morning I came back in with my husband and we couldn’t be happier with our purchase. The whole process was seamless and enjoyable. How many people can call buying a new bed- enjoyable? Not many. Don’t hesitate to go here for any furniture. We are going back for a new living room set and I was eyeing up a new...
Read moreWent in to take a look at the new furniture store down the road that was opened within the last year! Highly recommend. GREAT prices, GREAT quality, GREAT financing options, GREAT people!
We will be going back for all of our furniture needs. Most sales places are pushy. These owners are so easy going, very knowledgeable, and very understanding that not everyone walks in with a huge budget to spend! Most of us just want kid and pet friendly, comfortable quality, and something in the lower budget range! They hear you, they respect your wishes, and most importantly they help you achieve that goal!
Again I can’t recommend this place enough for being so easy...
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