I normally enjoy shopping at Claire’s, but my experience at this location yesterday evening was really disappointing. When my sister and I walked in, we weren’t greeted and never was asked if we needed assistance. At checkout I stood at the register for a while before the associate finally acknowledged me with a “You ready to check out, sweetie?” like I wasn’t clearly waiting. Then instead of placing my items in a Claire’s bag like any other retail store would, she shoved them into my Coach shopping bag without asking or handling it with care!!?? She didn’t even ask if I had a phone number for rewards, just rang everything up and told me the total. I spoke up and said I have a phone number, she acted surprised then added it in. I asked for a Claire’s bag, and had to take my items out of my Coach shopping bag and bag them myself. It honestly felt like she was going out of her way to be passive aggressive. If this is how paying customers are treated, that’s an issue....
Read moreThis store ought to be ashamed of themselves. We went in with my 7 year old and she found some of the LOL Surprise Pets there. They were marked $17.99 which I thought was a little high, but should have done my research to see how much higher their mark-up was. We went to Target a few days later to shop for a friend’s b-day present...the exact same toy was $9.99!!! Almost half the price that Claire’s sells them for. We will never shop at claire’s again I will advise friends and family the same. What a rip-off...and at an “outlet”, too. Shame on you people! If I could give you zero...
Read moreHeather was great. We had such a good experience with her for my daughters 2 cartilage piercings and simultaneous 2 lobe second hole piercings that my daughter wanted for her 15th Birthday. Heather made my daughter who was nervous, feel so relaxed and calm during the whole process. My other daughter knew that she wanted to go back and see Heather to have her do her very first lobe piercings for her 9th Birthday a couple weeks later and we were not disappointed. Best experience with this Claire's and the ladies working there. 100% recommend this...
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