Ben & Jerry’s — Restaurant in South Carolina

This Ben and Jerry location at Tanger (17) had gone down very much in service and quality.

3 days in a row, showing up between 6 and 8 PM looking for a milkshake. No milk to do milkshakes .. first excuse, we ran out of milk. Second excuse, we did not get our order.

So I'm told on the 3d day to come back the next day and they will have milk. I came back the 4th day and they did have milk to do a milkshake.

But the 5th day at 8 pm, no milk , no milkshake. And I'm offered to feel free to go to another Ben and Jerry location to get my milkshake.. seriously? What kind of service is that? Then I'm told well if you come 30 minutes or less before closing time, we can refuse to serve as we are cleaning and closing .. really? No thank you . We come here to Myrtle Beach for 2 weeks and every night we go to Ben and Jerry. .. will be going somewhere else and not...

The was the first brick and mortar Ben and Jerry's experience I've ever had, and I can't wait to have another. The girl working the counter (I wish I remembered her name) was very courteous, and made the task of preparing my 2 sons, 2 nephews, and my orders look effortless. Since I hadn't been to an actual store prior to today, I really had no connection to their brand other than the occasional cup purchased from various grocery stores. I'm so glad we stopped in, and look forward to our next visit. Btw, our visit was today around 3pm and the girl was really short and super friendly. Great...

The worker kinda just sat there in her chair in the back room for a while. Never greeted us or told us to hold on or anything. She finally came out, maybe about 2 to 3 minutes after we got there and still didn't say anything. We proceeded to order, and she efficiently processed our requests. By the end of our visit, she did speak a little and cracked a smile, which I appreciated. Maybe she was just having a bad day, I dunno, but it definitely was a little weird. In spite of the uneasiness, I'm rating 5 stars bc I believe we just caught her...