Walgreens — Local services in North Township

Called pharmacy about an insurance hold on a new prescription. After a few minutes a pharmacy tech picks up and I tell her if my insurance won't pay I have a discount card from the medication website. I give her all of the information and she tells me she'll put me on a short hold while she looks up the new price. Five minutes of elevator music go by and then it starts ringing again. I let it ring for 2 minutes straight no one picks up. I hang up and call back going through the automated system again and am on hold for another 8 minutes with no one answering. Again, starts ringing and no one picks up. I then go to the pharmacy in person and it's dead. I talk to a new guy at the register and explain the situation; he turns around to another pharmacy tech who's counting pills and asks "hey did you talk to this guy on the phone and get his discount card information?" And she goes "yea but the system wasn't working for some reason." So in other words, she didn't bother to come back on the line and tell me or call me back after disconnecting. She knew she blew me off and didn't have a care in the world. So then this new guy runs the information which takes a while because "the system is acting up" and after determining the new price asks the other pharmacy tech if they have any in stock. It takes her 20 seconds to look and come back with a "no, nothing here." It's a Thursday before Memorial Day weekend and they tell me they'll have to order it and might not get it until Tuesday! If this lazy pharmacy technician had just came back on the phone line or called me back she could've saved me a lot of time and headache. This is not the first time they've been super lazy at this Walgreens location which is why I'm now warning others. They rarely pick up the phone, and when they do they're not helpful at all. Don't...

I want to give them a zero but I'm remebering other good experiences I had but they lost me today. I went to buy cold meds and unfortu ately long story short I don't have my wallet. Never have I heard needing an ID ro buy cold meds given I bought some 3 days ago and the cashier was so unprofessional saying "nah you ain't buying this" and I asked her if there was any meds I could buy without an ID and she said that wasn't her business. Another customer informed me what the issue was and to check with pharmacist to find something that didn't require an ID. I thanked her and asked the cashier "can I just jeep the glitter .25 cent pumpkins in a bag (as I qas covered in glitter from touching them once) and she gave me a nasty look and said "ppft nah". I walked out. Like I'm going to steal 50 cent pumpkins. It's all in the delivery "ma'am you can check with our pharmacist, I will keep your pumpkins here till you are ready to cash out". Very disappointed....I'll drive the extra half mile for the...

Whiting, IN Walgreens and Pharmacy is open at 7am, nice location, ample parking, brightly lighted, and once you enter the store, you are warmly greeted, treated with respect and kindness, always able to find assistance, store is stocked, organized, clean and clutter-free. Sales associates are gracious, cheerful and kind. Management is wonderful! Terrific, meticulous Pharmacy team takes care that all prescriptions are ready as quickly as humanly possible, they are patient and caring as they listen to your questions, treat you as though you are their family and work with insurances and doctors' offices to help you. Just a wonderful store, wonderful people, always...