St. Mary Auto Sales — Local services in Norwich Township

Bought a 2012 Nissan quest and got scammed first they had to fix the head gaskets on spot cause leaking oil and took to shop cause light cam on day I drove it back to Pa then only needed a sliding door motor they said but took to shop an they said someone pulled out wire connections an hidden them it really need whole assembly miter belts or whatever for it 5,000 dollars fix there and need Wayne’s an all that fixed cost me around 600 dollars I bought it a few days before garage looked at it an called an told owner bout it rt away an he said he’d do nothing to fix it or even reimburse me any funds or give a different vehicle that’s same price also first title I got had wrong info that has all correct info when we told him an even though their lemon laws I can’t do anting about it cause vehicle is older than 5 years even though I got all documentation and evidence so where is the just ice when u buy a used vehicle from a croupt dealership their is none so make sure u take it to a grage else where before u buy from this guy idk what anyone else says he is a scammer an won’t right the wrong he did im just putting it out there be forewarned this guy is a crook an needs dealership license revoked

Follow up I called and asked for compensation or swapping the vehicle that I just bought a few days before I took it to the shop. I have evidence paperwork photos of the damage hidden like I had address. I have not slated your dealership in anyway I told the truth and the dealership can back it up. They said they would if needed. It’s pretty sad. You couldn’t even call me back after the mechanic talk to me because he said he would talk to you to see what could be worked out no phone call no nothing so there’s the answer about being corrupt dealership and also yes, I don’t know the terminology fully of everything I might’ve gotten partial wrong, but you didn’t even know that there was an oil leak that needed fixed. The lie test drove it and told you about it and you said you drove it how far you must not be a very good mechanic if you couldn’t figure it out so in regards to your rudeness, thank you have a nice day and freedom of...

I'll begin with the pros; easy buying process & seemingly friendly staff. I bought my first car here a year ago after test driving it a couple times. It drove smoothly & looked good all around. Now for the cons... Less than a week after the purchase, it completely stopped in the middle of the road, and since then its been nothing but problems. I eventually took it to a Volkswagen dealership to have it fully inspected and I found out that the transmission & parts of the engine had been swapped with used parts (keep in mind this was a fairly newer car, a 2010 with around 56,000 miles) & sloppily installed, the radiator was being held up by cable ties, the drivetrain was constructed from junkyard components, wiring was damaged/loose, etc. Currently, I find myself with no car, as the transmission went bad last week. I understand I should have had the car inspected before buying, and that's on me. On the other hand, I would have never expected a dealership would knowingly sell a car with so many things gone wrong. I am inclined to believe that the sloppy work was done within the walls of this establishment, but that may not be the case. Regardless, even if the bad work was done somewhere else & had nothing to do with this establishment, this dealership claims that "ALL OF OUR VEHICLES ARE INSPECTED, SERVICED, AND RECONDITIONED. THOSE VEHICLES THAT DO NOT MEET OUR MECHANICAL CRITERIA ARE NOT OFFERED FOR SALE" and clearly, that was not the case. All I can hope for now is that people see this review before buying a car from here & finding themselves in as bad of a situation as mine. Please save some time & money by shopping elsewhere, you will...

I wish I'd listened to some of the negative reviews I've seen of this place before I decided to purchase. I just figured some people are complainers, and that those reviews must just be flukes.

Well now I know they weren't. Let's start with the major problem - they swindled me into buying a car that had problems they had concealed. I first saw the car online, and decided to go check it out. I took it for a test drive, and everything went fine. No problems. I liked the car, but I started having second thoughts about the price. That's another problem with St Mary's - their cars are priced well above blue book for no apparent reason. The car had less than 100k miles though, so eventually I changed my mind and decided to buy it. I came back and negotiated a lower price, and bought the car cash (stupid I know).

The very second I drove off the lot, the car started shaking and had a hard time getting up to speed despite pressing the accelerator all the way down. I'm not kidding. Engine light was coming on, car was shaking when it was idle. It was night and day - it was so cartoonishly ridiculous I didn't even know what to say. It was like two different cars. I don't know if they replaced parts in the car after I test drove it, with crappy parts, or if they just got lucky and the car somehow didn't act up when I first drove it.

Long story short, I took the car to a mechanic immediately and am in it another 2k. Stay far away...