Butera Market — Local services in Norwood Park Township

Terrible cashiers so unprofessional and so rude, one of them named Sandra told me that I can only use 2$ worth of quarters when paying via quarters. My bill was $10.37 cents and I couldn’t pay with quarters, she said that’s the policy made by the corporate. Called the corporate and they said it’s not true and that I can pay with anything I want and the cashiers should be lazy to count my money. There is this older lady by the 15 items or less cash registers that she is always rolling her eyes at each customer she gets because she always has an issue with something, makes think she is working for free there. Plus I saw a rat running under the shelves by the meat section the other day. Sooo nasty. Had a terrible experience both 2 days that i was there this weekend Friday and Saturday, now I know why I didn’t visit this Butera for so long I guess I had a bad experience back then too. Omg terrible place very rude cashiers! SO DEAR FELLOW CUSTOMERS IF ONE OF THE CASHIERS TELL YOU THEY ONLY ACCEPT 2$ IN QUARTERS PER CORPORATE... THAT IS NOT TRUE!! TALK TO LISA FROM CORPORATE SHE IS IN CHARGE OF ALL THE CASHIERS AND TALK TO THE STORE MANAGER AT THE CUMBERLAND AND NARRAGANSSET LOCATION AND THEY SAID THAT THEY ACCEPT ALL AMERICAN CURRENCY AND THERE IS NO LIMIT FOR QUARTERS OR DIMES, NICKELS OR PENNIES. IF YOU EVER RUN INTO THIS NONSENSE ASK FOR THE MANAGER BECAUSE ITS NOT THE MANAGER FAULT THAT CASHIERS LIA AND ARE TOO LAZY TO COUNT...

Main problem is that most of the employees are not very friendly. They can be very rude and crabby. Many of the cashiers don't even help with bagging, they act as if they expect you to do it and I do help a lot because by then I just want to get out of there. By far the worst employees are the one's that work the Deli counter. They are very rude and seem as if they don't want to serve you. Some of the young men have poor grooming habits. Long hair and beards should be netted or at least trimmed better. One of the ladies picked up a piece of cheese off the floor she had stepped on and then just started handling the cold cuts again without even changing her gloves, that's gross. The produce here is also not that great. Vegetables are just okay but the fruit always seems bruised or even starting to rot. I no longer get excited when I see strawberries or cherries are on sale because I know they will be about ready for the garbage. Other things are generally fine and the sale prices good, but this just is not an all around store. The Butera that's a little further east over in Harwood Heights is...

This is an old fashioned suburban market, one that looks like it was pulled out of the 1980’s. (Yes that’s a good thing.) They have a wide selection of European foods, a small bakery with a vast verity of breads and sweets. I really wish that they would check the expiration dates on the Irish & Scottish foods. Irish and Scottish food is usually prepared fresh without preservatives. I accidentally bought a full jar of Irish sandwich mayonnaise, took it home, and found out a week later (after I tossed out the receipt.) that it expired in January 2020. I also bought some foil wrapped , Scottish shortbread only to find out that it expires in five days. Let’s hear it for deep freezers! Anyway, these are just small hiccups compared to the years that I have been shopping here. They really do have a fine selection of meats, wine (even Greek wine!), beer, cheeses, olives, even Irish soda bread all year long! They are also great for snacks. I’ll...