Norridge Jewelers — Local services in Norwood Park Township

Worst customer service ever. The older woman that works there is very rude and pretentious. She treated us as if we were a bother and that she did not want to help us. Also, if you plan on selling gold here I would get a second opinion. We were told that some of our pieces were not gold or just sterling silver. Since we were doubtful we ended up going to another jeweler not too far from here. NIGHT AND DAY EXPERIENCE...we were greeted warmly and the gentleman treated us like customers. Also, all of our pieces were gold except for one. AND Norridge Jewelers wanted to give us less than half of what this jeweler gave us. So either they're dishonest or they're incompetent. In my opinion to give someone the wrong information about their jewelry is irresponsible and it takes away from your credibility. I will never step foot in this place again and if anyone asks I will share my experience with them.

(Oh and by the way Norridge Jewelers the snake bracelet that you INSISTED was not gold was 40...

Google reviews have helped my relocation to Chicagoland tremendously. I searched jewelers in my area, read reviews, and decided on Norridge Jewelers. My boyfriend, a military serviceman, needed a new attachment ring on his patron's saint charm necklace--a necklace that has kept him safe through two tours! When I told the clerk this story, she didn't even charge me for the repair! I was overwhelmed with their generousity and decided to bring in a ring that had lost a stone. They replaced the Saphire stone, fixed other prongs that were in need of repair, and cleaned it for $60. I couldn't believe how reasonable they were. As long as we're in the Norridge area, this will be...

My now fiancé and I came to David Kohler Jewelers to design my custom engagement ring. The entire process of designing the ring was fun, efficient, and approachable. I especially appreciated the advice given by David and the team. My final ring looks exactly like my inspiration photos and I am so thrilled. I also had a sentimental ring resized and was extremely happy...