Target — Local services in Novato

Edit: Husband went and picked up order. Got home and I noticed 5 items I did not buy and 5 items of my dinner ingredients were missing. Called the store for 40 minutes before I got someone to answer. Explained the situation to the girl answering the phone ( don't know who I spoke with as they never give their names). Now my disabled husband has to take the wrong order back to the store and get ours. This is extremely hard for him. I too am disabled and cannot drive . I told them I expected to be able to park where I did when I picked the order up. They replied they cannot do that. The " team leader" I spoke with is offering a $15 gift card which I appreciate. BUT it does not negate this miserable customer service. I would appreciate a call from the store director before I take my concerns to headquarters. Use the drive up at least twice a week. The "pickers" do a good job but the baggers need retraining. They put heavy items on top of bread and hot dog buns. They use lots of bags which is completely unnecessary. If they are retrained this might stop. Today my husband picked up an order and I am missing an item. I have called the store 4 times, spoke with no one and got hung up on. This is terrible customer service. Maybe it's time to change my grocery store...

This is a review related to an event that happened at the Novato Target at 8 PM on May 24, 2024. I went to the dressing room to try on a few items. There was an attendent by the front when I entered. While I was in my locked stall, I heard what sounded like two girls run into the dressing room (I think they were looking for a friend). Then they forced the door to my stall open! By the time I got myself together and exited the stall, the girls were not in the dressing room and there were no attendants. When I exited the dressing room, I saw two blonde teenage girls were giggling and hurrying away while recording video on their phone. I stopped the dressing room attendant and another employee as they were exiting the nearby store room. I told them what happened and they apologized. That was it. I feel this incident illustrates the need for Target to have more robust staffing and security, to ensure incidents like this don't take place. The concern should not only be in preventing theft, but ensuring customer safety. I should be able to change in a locked dressing room and not fear my door will be...

I was literally "banned" from JOHN because the cashier rang me up and closed out the sale that I couldn't see prices AND I couldn't enter my Target rewards number. When John popped out his head, I recognized him as one who did the same thing last time I was there - he even gave me $2 off coupon lol. When I asked him I wanted to see the prices of what I was paying for the hydrogen peroxide and the spray bottle (different price popped up for the spray bottle), the cashier proceeded to talk "slow" being a smart a$$ giving me the pricing on the prescriptions. I told him I'm not stupid, I just needed the prices on the two items. No sooner than JOHN pops out, grabs my stuff and tells me I'm banned from CVS - all because I wanted to see the price I was paying ... I believe that it's illegal to ring someone up without displaying the price they are being rung up JOHN. Then he proceeded to get me "escorted" out cause I guess fighting for my rights bans someone. Security says it's nothing, he even let me back in to eat. Good job JOHN. I know you're new to...