Nordstrom Rack — Local services in Novi

When I was a kid, my mother used to drag me to Nordstrom she would be shopping for clothes and hold her handbag while she tried on clothes. Being a young boy I hated that. I found it so embarrassing. Looking back it's quite fun memories for me.

I'm now a senior citizen and my mother wanted to go shopping at the Nordstrom rack. So I took her. It was my first time at the Rack.

First off, I was surprised they sell men's clothes and shoes. My Nordstrom experience as a youth was ladies clothes. The Rock seems to have a nice selection of dress clothes for men and women. I have no idea how they determine their prices. They have excellent deals,as good as anyone -let's say Sears, rest in peace. And then they go schizophrenic thinking they're the Louis Vuitton store. At a discount store I'm not paying $50 -$100 for a men's polo shirt. Nor am I paying $700 for a men's suit. And I know men's suits -like designer suits that cost in the low for figures. And these are not $700 suits. Though I found some nice blazers at just over $100. And I found some beautiful men's shoes, hand-stitched from a New York designer at Walmart pricing.

Both my mom and I scored. Looking at their price tags causes me 2 dichotomous, extreme states of mind. The first one is they're going to cause me to have a heart attack or a stroke. I will kill myself before I spend that kind of money for their stock. And the other one is if I pay for this it's still stealing.

So what can we get from my diatribe? The person or person responsible for putting the prices on the items are schizophrenic. One of their personalities works for Walmart as a pricer. Their other personality thinks they work at Louis Vuitton.

If you like expensive, higher-end designer colognes and perfumes they have fantastic deals on the travel size of those containers. Everybody likes to smell good. Even stinky people. So for their colognes and perfumes alone, everybody should check out the Rack.

And in closing, they have a public bathroom. And that was nice for my mom because she's now 100 years old. And just like everybody likes to smell good they also like to go to the bathroom..

See you at the Rack. And no, it's not a bondage club. Sheesh, get it...

I think I just wanted to say this store should stop their mindset it's okay to wait for their customers like an half hour at a checkout. It was a Saturday night in December. I was there about 7:30 pm and looking for a pair of new shoes. When I was ready for checkout, it was two people was in front of me and one person was behind on a line. Two cashier was opened. However, both of them had to spend a longer time to take care of each customer which totally understandable if they had to and it was happened too. However, what about enter other customers? It took almost 30 mins to my turn which is not unacceptable. When it was my turn, it became a long line behind of me and not any sales associate taking any action for this condition. I think maybe because it's close to store closing time and already closed to other checkout lines, but you should better have a backup for abnormal condition instead of just keep waiting customers.

When it's my turn, the cashier told me to sorry for waiting which made me feel bit better at the end. I am not intended arguing, but the store should better some prevention for avoiding waiting for customer like a half hour for just checkout.

Beside at the checkout lines, the floor was unorganized and massy. It seems merchandise were overflowed at the sales floor. Many items were dropped on the floor and nobody picked it up. Not enough aisle space between the rack that made me overwhelmed and loss intended to me buy more stuff. (It just only me?) I don't know maybe it because holiday season, closer to store closing time, or short handed sales associate? I am not intend to picking up and/or blame any particular sales associate at the store., but I think it's clearly something lack of store management control.

I normally like to shop at Nordstrom Rack and enjoy it because I can find a good stuff, but not this Novi store.

I am not trying to put any negative comments in my Google review, but this is only think about what I can put my comment here for...

I was shopping with my 79 year old grandmother and at checkout the salesperson asked if she would like to open a credit card. He was incredibly persistent. When I told her she shouldn’t do it he pushed back, asking “Well why shouldn’t she? She’ll save $40 right now. That’s a lot of money off her purchase.” He would not take no for an answer, confusing my old grandmother and being incredibly rude to me when I told him she doesn’t need one. Probably the most predatory salesperson I have seen. It was disgusting seeing him pick her for an easy way to get his store’s corporate quota for the day.

She did not listen to me and opened a credit card. A card with $75 late fees and 25% interest by the way. Once he was done swindling her into getting the card, he picked up the socks we were buying and bought them with said credit card, not telling us what he was doing. After we had checked out our shoes on a separate transaction I asked what about the socks. It was only then did he tell us he put it on the card. I told him we’re paying the card off right now and we did. It boils my blood how much of a snake he was, not only being rude and pushing back on a no I had given him but then to hide a sale on said card until the jig was up. If I could leave a negative star review I would. If I wasn’t there with my grandmother she wouldn’t have noticed the charge and then have to pay a late fee and interest on $10 socks. Who else has he done this too? Don’t go here. Wish I knew his name so I could...