Vera Bradley Outlet — Local services in Oʻahu

I starts with the General Manager. When you have a good leader it reflects in the staffs performance and customer service. Genuine customer service is hard to come across these days. Just take a shopping trip to Vera Bradley and you'll see what I am talking about. The ladies take the time to figure out what fits you and what color options are available. They are extremely tentative to your needs and style. The staff here is very proud of their brand and holds high regards to their brand. I cannot tell you how proud I am to be a Vera Bradley customer at the Waikele location. When you're figuring out what type of product to buy I like that the employees makes small conversation with you to figure out what product they can match to your needs. The manager even took the liberty of looking up my previous purchase to figure out how to assist me in today shopping experience. Tell me if that's not amazing customer service. That is going above and beyond. I am forever grateful for the entire staff at vera Bradley know that today shopping experience was life changing for me. Mahalo for your...

Went there with my daughter so she could check out the hello kitty themed things there. As soon as she started looking at the hello kitty things there, the sales associate came up to quickly let us know nothing there was at a discount. No, "Hi, how can I help you?", or anything like that. Just a tone that we must be too poor to shop there. After that, the sales associate kept staring at us like she thought we were shop lifting and almost chased after my daughter when my daughter was looking for her mom in the store to get permission to have a hello kitty wallet. I can't believe how snobby a sales associate can get over a $50 hello...

I went to visit vera bradley today waikele the sale was 70 percent off plus an extra 20 percent off clearance and for the rest of the store it was 50 percent off plus an extra 30 percent off if you want to find the good deals before you go you can always go online to waikele premium outlets and look up daily deals or call the store the employees are always friendly I always have a good experience here cheap and.resonable prices can't go wrong love the quilted pattern designs and machine washable if needed and just.pretty colors always new designs to choose from...