Kirkland's Home — Local services in O’Fallon

Karen was so rude, it was close to closing time I had my item in hand and she basically told me she had to kick me out and she had to close so I dropped my items and left. Very rude, obviously didn’t care that I was ready to check out and didn’t offer to help me, lady working with her also was rude and unhelpful and looks like she hates her job when I asked for help she told me she can’t help and she was basically “ forced” to be there once a week. Will never shop here again literally furnished my whole home with this store and now will never step foot in again. Don’t work customer service if you don’t...

If I could leave a negative review for this store I would. I have given them a couple chances over the last couple years and today was it. Every associate I have spoken with there has a nasty attitude. All the gentleman kept telling me today is returns are only good for 30 days, but it was how he spoke to me. Previously a year or so ago I was met with the same nasty attitude from another associate. Will not...

I am extremely disappointed with my treatment at the O’Fallon and Wentzville Kirkland’s.. I had a 25% off entire purchase coupon that was valid March 17th- April 15th, with the Covid pandemic I was not comfortable going out and doing in store pick up. Neither location would honor my coupon! Very disappointed. I unfortunately will...