Marshalls — Local services in Oak Ridge

This location is in the shopping strip that's nearby to the Florida Mall. It's the average size you'd expect to see for this chain. They have all the usual items you'd expect and it's very clean and well organized. I love shopping at this type of business for seasonal items and home things.

This specific instance we were on the lookout for new shoes for the toddler as she had a spurt and was in need of a larger size. They did have a fair number of options in the shoe area, with of course women's shoe options being the most vast.

Staff was wearing masks and they had signage and social distancing measures in place. The registers were in the usual single line for all open registers.

Overall: A Good, clean and...

I love Marshalls however I did not like this specific location. I came to do a return which I called ahead for since I was at work and didn't have the receipt on me, the manager said it was fine because everything had tags and I had just bought the merchandise the day before. When I got to the store the cashiers were so rude made a big deal about me not having the receipt even when I said I had called and asked the manager. They did the return but after giving me a hard time and making the manager confirm that she spoke to Me, there was very little merchandise and it was full of tourist. No customer service at all, felt so u uncomfortable that I went to my regular location...

Went into this store yesterday and had a whole rack of shoes marked $19.99. My daughter found a pair she absolutely loved. The worked informed us those aren't $19.99 ....now keep in mind this rack was marked $19.99....she kept rearranging shoes on rack and put this same pair she had refused to sell at the advertised $19.99 price to us on the same $19.99 rack 3 times she put them on this same rack and still refused to sell them to us for the advertised price. Now I'm pretty sure there's a technical term here....false advertising ..... will not be returning to...