Crocs at Ocean City Outlet — Local services in Ocean City

I walked in with my three children of whom one is special needs. Immediately two sales assistants offered to help in a genuinely welcoming manner. Throughout the whole time we were there, they not only checked in on us, but were happy to walk my children through the different colors, sizes and fits. I was truly blown away by their professionalism. That spirit of excellent customer care was demonstrated by each and every one of the staff. After purchasing 3 pairs of crocs and walking to our car I realized my son needed to be changed, so I walked back in and asked whether they had a bathroom. They only had a bathroom for staff, but allowed me to use it to change my son. It's evident that this crocs location values and prioritizes their customers. I certainly walked out feeling...

My best friend talked me into trying crocs a few years ago while we were down in ocean city so we went to the croc outlet and that was when my croc addiction began. The croc store is now the first place i stop when i get to ocean city. Laura is amazing and always there to answer any questions and to make your shopping experience the best. I now only buy crocs from this store. The store is always so clean and organized and easy to find what your looking for and if you can’t find it The employees don’t hesitate to offer to look in the back if you don’t see something in your size. 100% the best customer service i have experienced hands...

My niece and I came here because I always have difficulties finding comfortable shoes. Alora was so sweet and kind. She helped me try on I think half the store! I ended up leaving with 3 pairs of shoes in different styles. We had gone to the outlets in Delaware the day before visiting this store. Crocs at OC was clean and knew how to make their customers feel like a friend and not a problem to be dealt with. My only downside is that I don't live anywhere near the store so I don't know if/when I'd be going back. If you're in town- don't miss...