Food: too salty from miso soup to salad to main dish. Fried rice: the cooked rice is under done before it’s used to make the fried rice. There is definitely no yum yum sauce in Japanese original fried rice but this place makes fried rice with yum yum sauce. Chef: has absolutely no interaction with customers except confirming the orders. Even with confirming our order, he didn’t cook it right ( we asked for medium rare steak and it was well-done when served). He does not know how important the food presentation is in Japanese food. If I didn’t turn my plate, he’d keep piling food on my plate. Another thing was that, this chef didn’t have any regard for food cross-contamination. He was handling the raw chicken with the same cooking utensil while he was cooking fried rice and vegetables. There is a specific order of cooking different things in hibachi. Chicken is absolutely the last thing he should cook unless he change out cooking utensils. Atmosphere: we sat right next to a family with a child about 8 years old. From the moment they got to the table, this kid had his iPad on a highest volume. No one reminded the parents to lower the volume of the kid’s iPad. Apparently, this family knew the chef who was cooking for us today. It is a disappointment to spend that much of money for this kind of experience. I’ve been to more than enough hibachi places to know what’s good and what’s not. I actually get better quality of food and service from a less popular place in Utah than this place. Regarding the waitress, she was good. She’s quite attentive to us. She’s the reason that I did not rate service with a 1 star rating. Japanese food is supposed to be on a more healthy way. With the amount of salt and soy sauce used, today’s food is absolutely not Japanese. It...
Read moreWhen you enter the restaurant, it looks very nice; with traditional Japanese decor. Everyone seems friendly for the most part. The teppanyaki/ hibachi grill style cooking is usually entertaining- especially if you've got a chef with a good personality. The food was typical of such a place but the portion sizes were small considering the price paid for each dish. A few people in our party ordered the shrimp and lobster and they received a five to seven shrimp and about four or five small/ bite sized pieces of lobster. Along with that you get a small bowl of miso soup (FYI: it is made with chicken broth), an equally small bowl of salad and a less than satisfactory portion of fried rice (each of those are about a cup or so in measure) for $30+. Not worth it at all.
They should definitely cook there meats separately or have a designated area on that vast grill for each type. It's not good when (before you know it and can even suggest it) the chef cooks your chicken with the seafood or beef- using the same utensils. We attempted to talk to our chef about it but his head was down most of the time (he seemed a bit shy) and it was also loud so he couldn't hear us. Lastly, though it was funny, as he was about to toss a piece of shrimp at me, I said and motioned "No!" And then "I'm a vegetarian." But I still got "shrimped" (tried to catch it but it landed on my shirt).😅 The drinks were good and everyone who ordered sushi seemed to like it. Not a bad place to go, but could be so much better.
(Originally Posted...
Read moreI hate being this type of person to leave bad reviews, but this definitely needs to be addressed. My girlfriend and I love to go to Tokyo Steakhouse and we figured this place would be similar if not better - we were VERY wrong. We both ordered filet, to be cooked medium and medium well. Immediately as they brought the meat out onto the grill, we noticed a strange smell which should’ve been the red flag right there. We had our food served, tried the steak and almost threw up immediately. Not only was the steak still raw, but it had the worst taste as if was spoiled and days old. Not even finishing the first bite, we both felt sick to our stomachs and didn’t eat another bite of food. Got a box just to take the meat with us and get a good picture of how it looked. (Attached picture of my “medium well” steak) Close to $100 wasted on terrible food - I would not recommend this place to anyone until this issue is fixed. While reading these other reviews, it looks as though it seems to be a common issue with the food tasting spoiled and gross. Very disappointed...
Read more