O'Reilly Auto Parts — Local services in Odessa

You dont show half star rating. Not knowledgeable people when it comes to selling parts. I have to pay the fee for special order, extra to get it sooner, shouldnt the parts guy be able to tell me if I'm getting the hardware that should come with it? And if not find out, instead I get we dont manufacture the part. Well see when the part gets here. So if the hardware isn't with it, then what, make another special order with more fees and wait time? I dont think so. So I go to another oriellys and guess what, saved $12.00, getting part same day. Parts man showed me that all hardware included. This guy actually helped me, and wanted to. The other store I think I was just a bother to them cause they couldn't answer my question or make the extra effort to try. Sad part I was dealing with the manager. I would rate the oak grove store five star and give the counter man a promotion. There a automotive parts store and took care of my automotive parts needs. That's the way it should be. I could think up a good name for the Odessa store, it sure ain't auto parts. If the way they do business keeps up, the Napa store across the street will be the only parts store in town. BEWARE ODESSA ORIELLYS Sorry but may the...

I've been here multiple times. Most of the time these people are very helpful but this time I come in the store and I ask for a simple help figuring out what a minor problem is All the lights and everything else work on my truck I have one 12 volt plug-in that's not working and I asked for help figuring that out. And the lazy guy behind the desk basically set complain and said well we could be pulling fuses all day. Well, no because there's only a couple fuses and they've got to have testers. So I wasn't going to screw around with that I just left. Most of the time the people there are very helpful and very friendly but I think that guy was the laziest person I've ever met in my life. He literally couldn't be bothered to smile or to help. I'm not sure I'll be going back to that particular O'Reilly's again if that's the quality of the people...

I don’t leave reviews often, but the way I was treated tonight was truly remarkable. Gavin and Austin were the most accommodating and kind employees that helped my mom and i despite us showing up at closing time. They went out of their ways to help us with car troubles as we were stranded during our journey to Colorado. They were not only extremely educated in mechanics, but went out of their way to help us feel safe on our journey! So lucky that they happened to be there, two special people at the perfect time. Thank you...