I don’t often leave negative reviews but this was a terrible experience. First of all, they never washed their hands after handling money before going back to getting cones with bare hands. My husband ordered a milkshake and the worker said “are you sure that’s what you want?” And when my husband said yes, he said “that’s not the answer I was looking for”. We laughed it off, but when he handed my husband he said “it’s a little thin but there you go”. It was literally the texture of milk. It was as if he used one scoop of ice cream and the rest was milk. It barely tasted like peanut butter, just most tasted like milk. Then I ordered a scoop of strawberry cheesecake and it was all vanilla ice cream with ONE streak of strawberry and two cheesecake pieces in the entire thing. Their scoops are small so I should have gotten two but glad I didn’t as the ice cream was so disappointing. The nail in the coffin is the price - it was over $18 for just a watery milkshake and poor quality one scoop in a cup. For what we paid we should have gone back and asked him to remake the milkshake but we were both so irritated it wasn’t worth it. The place up the street that sells ice cream cream is dog friendly and much better service and products. We just wanted to try something different but we will stick to the other place from now on....
Read moreWould give 0 stars! Went in about 6:30, was going to get ice cream but needed a restroom. Young guy sent us to visitor center. Returned at 6:43, he refused to let us in, was "closed" he said. Told him we just wanted ice cream, he refused. Advertised hours are until 7:00 pm! Went to another place, it was packed, it was hot, they were very friendly and accommodating. Stayed past closing time to get all customers served! Funny how the place closest to the river and park had NO CUSTOMERS but 2 blocks away it...
Read moreSimply the best ever ice cream I’ve tasted - it was AMAZING!!
I did a wild card (for me) and went for salty pretzel and vanilla - Wow! Just Wow!
The service was not good I have to say - no order to queues and so we had to butt in in the end to ask when we’d get attention - not good!
On rare occasion for me this would certainly have been a 5 but service didn’t...
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