One register clerk did not know how to credit a return to original form of payment (credit card) and instead gave me store credit. I questioned it and clerk blamed the system. I further questioned it and second clerk was worse bc she gave me meaningless word salad full of nonsense. I asked for manager who was the worst one bc she defended them and said they just didnt know how to process it. Nobody apologized and they all were sour. Clerks need basic training and manager sb fired. Go to the other loft in shrewsbury for a nice experience and forget...
Read moreSo here's a strange turn of events casual and lounge wear have gone up in price, leaving the fabulous Loft at half the cost!!! The shop is clean and organized and almost near empty. If there is a petite woman in your...
Read moreThe staff is nice. The only downside is they stopped carrying plus sizes a few months ago. So, there is no need for me to shop there anymore. I’m sad. But companies do what...
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