Walgreens — Local services in Orange Beach

As a medical professional, I can say that I’ve never had another medical colleague speak to me so condescendingly over the phone. My patient was out of state on vacation and unfortunately was having severe pain in a tooth we had recently done a root canal on. I sent prescriptions for an antibiotic and pain medication for the patient. The patient called me after hours stating that the pharmacy wouldn’t allow her to have the narcotic and that I needed to call them myself to verify the prescription. When I spoke with the pharmacist on staff, she berated me for trying to transfer a controlled substance from another Walgreens. I questioned if her e-prescribe was comparable with my dental software, and she basically told me to kick rocks. The prescription ended up going through, but from the sounds of it, she was also very rude to my patient. For someone whose job is literally to help patients obtain medication in order to feel better, this pharmacist clearly had no interest. Disappointed in the care given to someone clearly in pain and not drug-seeking. My patient is not the first person in the world to have ever had a toothache while away from their regular dentist. She won’t...

If you're thinking about using their online pharmacy, DON'T. I requested a refill to be shipped for my parent who isn't able to drive while I was put of town and found out today they never started on it and we can't get it until Monday or Tuesday. I requested the medication 5 days ago and overnight delivery, since it wasn't due until today I assumed that was enough time. I know see my error was assuming they would actually do what they had been asked to do or notify me of any delays. Now I'm left trying to figure this out while I'm hundreds of miles away. ...

Sadly, things was going well until a middle aged blonde female pharmacist decided to get involved. After numerous texts and emails informing me my prescription was ready to pick up, and, the pharmacy at this location informed me it would be ready in 20 minutes, upon my arrival. Upon the return, greater than 20 minutes, the above pharmacist informed me they would have to call my MD, and, the insurance company would not allow a refill. This is a blood pressure script for an elderly customer. Incompetent does not do justice to...