TIMMY the rep (maybe the manager?) Bamboozled me and then ghosted me. I called and called he finally called me back. Told me to go in and see Spencer. I went in and got the run around. “He will call you by friday” no calls…. He emailed me I have several email that he never responded to. He never put in my rebate for the promotion said he would conect my Apple watch but i had to comeback the next day. He was not there. When i came to get it straight at the foley store i was told my bill if i added the was would be $165 a month. He got the commission and the new customer and i got cheated and i have now spoken with the escalation team and i am getting my account corrected. I was with ATT for 30 yesxwith no problem. Simplly came over for the “cheaper rate” SHOULD HAVE...
Read moreCannot say enough good things about this Orange Beach Verizon office - Jeff Braley was EXCELLENT! I have been a Verizon customer for over 20 years and have never had a sales representative give the level of customer service that Jeff did. I called the day before and spoke with him and then immediately upon entering the store was greeted by him and asked to sit down and talk with him. He took all the time needed, so very patient and extremely helpful in getting me set up with my new phone. He was wonderfully kind, friendly, and courteous, and most professional. Such a relief from my very POOR experience and rude service encountered several times at the Foley office, Orange Beach is THE PLACE to go for your Verizon cell needs! Thank you Jeff for your...
Read moreKyle who works at this and the Gulf Shores store is amazing - they only stock cases that are really strong with drop protection plus they sell and apply superior glass liquid screen covers for purchase. I don't know of any other places that do this! No bubbles and peace of mind!! I am so excited to have such great customer service and have my device protected! This Orange Beach or Gulf Shores store will be the ones that I am going to from now on. During CV19 it may a little wait but they are definitely worth it and you can register a time on their website. I would give 10...
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