Update 3/25: Google never posted my 1st review, tho it showed in private history. Reposting bc a friend has been in/out of here 3x recently w SEPSIS & they keep just discharging her too soon on ORAL antibiotics, just like they did me at time of 1st review below. NO CHANCE this dump has 4* legitimately, & I will start contacting media if not posted publicly. Does Google have agmt w Advent & other corporations to hide neg reviews? Have noticed big businesses w known sketchy service amazingly still have high review scores lately. How, why?
OP: With Rx from PCP stating I might be septic, checked into Fish ER, ill w major injury/infection. Advent staffmember to whom I showed dr's order literally sneered the order wasn't going to make any difference in wait time.
After 5 hrs in lobby (w horrible pain, fever), I got examined. ER doc was inexperienced & unfamiliar w IV antibiotic I said had worked on the infection b4 so he Rx'd the wrong 1, (1 that simply SOUNDED SIMILAR, kid u not) which caused issues thru my stay bc that antibiotic was ineffective on the bacteria but they kept putting me back on it!
Admitted 7 HOURS after arrival. My room was nice, clean. But "care" received by 90% of staff during my multi-week stay should be & likely is illegal.
So many RUDE nurses, SO many mishaps, SOMEONE HAS TO DO SOMETHING. I almost died there! And all could have been avoided:
1 nurse threw out full IV bag of entire day's dose of antibiotics by mistake & refused to replenish it. I called charge nurse & explained & even she didn't have medicine replaced, saying I "had enough in my system from the day before." (??) Dr saw IV bag in trash & was livid, said was $800 worth of hand-mixed IV meds!
Infectious Disease (ID) team = worst. Argumentative & life-threatening w ignorance. Actual ID DR on staff is good but NEVER comes to hospital. Anyone in care of ID @Fish received visits ONLY from his PAs & nurse practitioners.
I kept asking for the actual ID DR, & was told he hadn't visited hospital in yrs. Absolute worst was ID practitioner Julia/Juliette(?) who liked to yell & argue & refused to let me either 1) stay longer or 2) be discharged on IV antibiotics. Bc of that & other bad decisions insisted by her, I'm STILL fighting same infection!
Day nurse said nurses have 2 hrs to get ur timed meds to you, even if you've asked for them to be on time. Even if u have a life-threatening infection like I did. So w her, all meds were 2 hrs late! 7 days of that = hrs&hrs off track!
Night nurse Jen made me cry & literally accused me of being a druggie, ONLY bc I'd been prescribed (BY THEM) low dose (0.25mg) xanax & OTC anti-itch med & had been receiving them at the same time! She is a real psycho & went from accusing to apologizing when she walked in on me telling a friend what she did.
Nursing student Alexa woke me @645am for vitals despite dr-approved sign on my door stating to let me sleep; when I explained, she YELLED & literally said I was going to have my vitals taken whether I liked it or not!!
1 day nurse while nice was physically hard of hearing & kept mixing up my meds!!
Paged night nurse, waited 15 mins, & bc I needed potty & help w an IV issue, I unplugged IV myself, looked out to nurse station & she was on computer. When she saw me, she apologized & said she's addicted to gambling w TX HOLD'EM & was serious!
The # incidents like these = too many to fit here.
If u don't have an EXTREMELY active advocate to fight for ur care here, u are in GRAVE DANGER.
The bonus was $1000s of my bill going to collections bc as my insurance showed me IN WRITING, Advent waited almost a Year to file that bill w them! My ins has a 180-day deadline so now it's a debt!
They advertise being Christian/ethical & I pray they come to Jesus or get investigated. Better yet I pray He shows up at their establishment & cleans house to save lives of those in their care.
Today I called re: friend being treated in ICU, & nurse Kat, was SO rude! It's obvious nothing's changed!
Halifax ER in Deltona isn't much better, so just 🚗 to Daytona if...
Read moreMy husband was admitted into ICU at Fish Memorial Hospital on 9/18/2024 with what turned out to be sepsis. He was greeted and served by the most I creditable nursing staff we have ever had. They are beyond reproach. By comparison, his discharge was an epic failure. On the 23rd, a person from Admissions came for insurance info, and just happened that we left the floor together. She was going back to her office and I was heading out to run errands. In the elevator she told me that he was going to be discharged at the end of the week ahead of hurricane Helene. When I asked case manager Teri about it, she assured us he wasn’t being discharged but that admissions looks at discharge as just part of the process with any patient and that I shouldn’t have been told that. On 9/27/2024 my husband was discharged, which always made me feel that the above conversation I had with the case manager, Teri was a lie. When my husband, my daughter and I all pushed back in regard to the discharge we were met with a show of force. Dr. Kravchuk, Vincent the disease navigator, Theresa the case manger all came in with my husband’s nurse, they stood on one side of the room and the Dr stated clearly that “there was nothing else the hospital could do for my husband”. My husband’s blood pressure was very low and he couldn’t be transferred to the step down unit or a rehab facility. So, it was decided that sending him home was the only option (in the hospital’s eyes). The issue in sending him home was my husband had been kept in bed for the entire time, less 40 minutes or so, during the eight days he was there. He lost all his strength. We were told it was PT’s final decision to discharge however, we were told in no uncertain terms, prior to PT evaluation that my husband was being discharged. PT did come in after we were told he was being sent home, but I believe that it was done just for show. This all transpired around 2pm, it wasn’t until 9pm that we finally were in our car to go home. 7 hours!!! to discharge him when we didn’t want him discharged and were being forced out. There was a mix up with transportation, medications and a final sign off from the Dr that caused the delays. I am sure it wasn’t this way but we felt like we were being punished for disagreeing with the discharge orders. We finally had to insist on seeing someone who had the power to just let us go. The charge nurse and the supervisor of nursing came to our room and expedited our discharge at 9pm. The charge nurse ask me if I had anyone at home to help when she say how much difficulty my husband had transferring to a wheelchair. My husband declined so quickly between Friday evening and Sunday morning, that alone, my daughter and I decided to call hospice. My husband passed away on 10/5/2024. I know my husband was very sick and wouldn’t be alive much longer, but the cold, callus, unfeeling and unprofessional way he was treated by your Dr and case manager that last day will always be with me. Theresa was so angry with us she had my daughter take the paperwork for Votran to my husband’s PCP to fill out. They were astounded by that!! The profession my husband worked in his entire life failed him and your hospital was part of it. I do want to add that the nurse we had, Kiara on that final day in your hospital was the most kind person I’ve ever met. In the face of us being upset about everything and the ridiculously long discharge time, she remained level headed, courteous and loving. She is a true caregiver and I was proud to have her as my husband’s last contact with what was a terrible...
Read moreOn 9/8/25 at 1:22 pm, I went to AdventHealth Memorial Hospital emergency department on Saxon Blvd, Orange City, FL, as advised by the clinic I had visited minutes earlier. When I entered, the receptionist sent me to two nurses. I explained all my symptoms, but one nurse told the other I had flu symptoms. I replied that IT ISN’T FLU because the tests were negative. I also told her it wasn’t COVID or any virus, since those tests were negative too. She ignored me and kept insisting it was flu. SHE DIDN’T CARE WHAT I WAS SAYING.
I was sent to a room, where the doctor and another nurse arrived. I explained everything again. He decided to repeat the COVID, flu, and virus tests. I clearly told him I had just done all those tests, and they were negative. I also showed him oximeter results from an hour before, when I was feeling very bad.
Management can confirm all this because there are cameras in the room. That’s why I am so precise about the date and time. I even told them, “Why am I telling you if you don’t listen?” It felt like I was speaking another language.
I repeated everything again to the nurse. She said, “I have to do what the doctor said.” I answered, “All the results will come negative.” Then they placed TENS pads on my chest. I repeated, “You’re wasting my time and yours; I already showed the results.” A technician came to take an X-ray of my chest. I told her I had no flu, no cough, and no phlegm. She just said she had to do what she was told.
Later, the doctor came back. All results were negative. He said, “Everything came negative so we don’t find what it is, so I have to let you go.” My face was in shock. I said, “I told you it is not flu! What is it then?” He replied, “We don’t know, so that is why we let you go.”
That was the poor service I received. I went home in shock and called a natural doctor. I told him my symptoms and showed him everything. The first thing he said was, “What kind of morons provided the service in the hospital?” He continued, “How come they send you home without knowing what is happening to your body?” He also said, “Why in the hell they don’t get a blood sample?” Then he told me, “Based on what you’re telling me, if they had taken the time to check your blood, they would have seen you were very low in Magnesium and Potassium.” He instructed me to get both, take them, and wait 30 minutes. I did—and within 30 minutes my symptoms were diminishing.
What I want to say is: be careful with hospitals that don’t listen to patients and only care about charging money—like AdventHealth Memorial Hospital did to me. I went in with many symptoms, and they sent me home with the same symptoms plus more confusion.
On Friday I received the bill, and today more documents to fill out—WITHOUT ANY INSTRUCTIONS—like I had to be an oracle to guess what they wanted.
It is a shame they had the guts to send me a bill and paperwork, even though from the start I told them my issue wasn’t what they assumed, and they never found out what it was. It is a shame they charged me for repeating tests I had already done. It is a shame they didn’t at least take a blood sample.
Worst of all, it is a shame that none of the employees listened to what I was saying and instead stayed stuck in an “analysis-paralysis” mindset.
Everyone had warned me how bad this hospital was. I still gave them a chance. Now, based on my own experience, I can honestly say: PLEASE, AVOID THIS HOSPITAL, for...
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