I recently purchased a king-sized Serta bundle from Furniture Plus and worked with Fahad throughout the process. He was professional, easy to communicate with, and made sure I was kept informed at each stage — from confirming availability to coordinating delivery. I appreciated that he followed up without being pushy and was clear about timelines and expectations. The experience felt organized and straightforward, which made the purchase much easier. Overall, Fahad was helpful and reliable, and I’d feel comfortable working with him again.
What stood out most was how consistently Fahad stayed in touch. Even when there were minor delays or updates, he made a point to reach out and keep me informed rather than leaving me wondering. That level of communication is rare and definitely made a difference in how smooth the process felt.
The product itself arrived in good condition and as described, and the setup went according to plan. While the overall experience with Furniture Plus was positive, Fahad’s involvement is what really made it feel well-managed. If you’re looking for someone who’s responsive and pays attention to detail, I’d recommend asking for...
Read moreI had such a fantastic experience at Furniture Plus yesterday! From the moment we walked in, the staff was incredibly welcoming and helpful. A special shout-out to the gentleman (Fadi i believe ) who assisted us – he went above and beyond to help us find exactly what we were looking for, including two bed frames, two mattresses, and a living room couch.
Initially, we had made a purchase at another store, but the difference in service was night and day. The man at Furniture Plus was so knowledgeable and took the time to understand our needs and budget, ultimately helping us find even better deals. We were so impressed by their dedication that we happily canceled our previous order and purchased everything from Furniture Plus instead.
We left the store feeling completely happy and satisfied with our purchases. They even helped us arrange delivery and assembly, which was a huge relief. If you're looking for quality furniture and exceptional customer service, I highly recommend checking out...
Read moreI had the best pleasure of visiting your furniture store and from the moment I walked in I was totally impressed with the customer service of both brothers. They answered all my questions with great enthusiasm and service. They didn’t force sell. They basically catered to all my needs. I made my purchase and it wasn’t even stressful. It was done with grace and kindness. I will definitely recommend Furniture Plus in Orange for all your needs. I can’t wait for my delivery thank you for making my journey not long looking for my sectional and kitchen chairs. I give them 5 stars without...
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