Nike Pinecrest — Local services in Orange

i usually have a great experience at this store. I go once a week to to see if I can get a nice pickup. But on this day I had my teenager daughter with me n right when I walked in I seen the shoes I wanted (store not very big) I grab the shoe turn to the employees which it was about 6 of them all by the register n I said happily size 8 please. All the employees stood there for about a good 2 minute until one male employee said I’ll go get it. Also he was the same employee that greeted us at the door. As I turn n look at my daughter n said what was that about all 5 female employees standing round the register burst into laughter. They were laughing so hard even one employee layed her head on the counter banging her fist. I tried not to let it get to me. But when the male employee came back he went to the females employees and mock me n said “size 8 please” while doing my happy dance. I haven’t...

I had a great experience shopping at this particular Nike store. Lee, one of the team leads was very knowledgeable about the Nike products. She displayed patient (difficult wifi service), offered online services and was very kid friendly. As we know it is hard finding good customer service. For example, my son and I left great service at the Nike store to being 👻👻across the street at another retail store. We spent about 6 minutes in that store. There was 2 associates ( one behind the register who appeared to be scrolling on the phone and the other one straighten up). Not ONE time did they acknowledge us. Did I mentioned we were the only 2 customers in the store? With that being said, I explained to my 12yr old son DO NOT PATRONIZE A BUSINESS WHO DON'T ACKNOWLEDGE YOU when you're in their establishment. Let's get back to quality customer service. Thanks Lee, for making our Nike shopping...

For the past three years, I've been wearing VaporMax shoes. I wore them daily, and typically, after about a year or just before, the air part of the sole pops. The shoe then feels uncomfortable and completely unwareable. Despite the supposed two-year warranty, it turned out to be meaningless. When I visited this Nike store, they dismissed it as normal wear and tear, offering no solution—what a disappointment. $200+ shoes should not bust after one year of wearing every day just out and about. It’s not like I’m doing anything extreme in them throughout the year. I've now invested over $600 in three pairs of VaporMax shoes over these three years and have nothing to show for it. They are comfortable at first, but I would never recommend them to anyone. 3 pairs in a row is...