I drove 5 hours specifically. To have my haircut and my daughter's haircut with tony, I made sure the attendant over the phone, knew it was a six year old girl and myself, and we specified, we wanted tony to be our hairdresser.I was told he was available and could service us both. Upon arrival, Tony wanted someone else to cut my daughter's hair and he would cut mine. I reminded him that I had driven five hours to specifically have our haircut done by him. His attitude and demeanor immediately changed since wI did not agree. I held it together because I knew my daughter really wanted this haircut, but I could tell by the facial expressions and of the other hairdressers that what he was saying in Vietnamese was not very kind. There was also another customer innthe salon. So you can imagine the embarrasment i felt to see Tonys behavior towards us. But i held it together...all for my daughter because it was part of her birthday gift. He proceeded to cut her haircut and I have nothing Negative to say about his technique hence on why we drove five hours. His customer service however was very disappointing. At the end of the service, I let him know that if he did not specialize in cutting children's hair, I should have been notified and that that was no way to treat his customers. Maybe he was having a bad day.But it is not the customer's fault and no one should ever feel like a burden when you are paying for a service. It's sad to say but I don't see myself returning and I do hope that no other customer gets treated the same way. Oh, and needless to say, I did not get my hair cut because he didn't even offer to cut my hair after he was done with my daughter. So, tony, please work on your attitude and your customer...
Read moreI did not get my hair serviced here. I came into the salon with a picture of what I wanted my hair to look like and I was very transparent that I wanted a consultation to see if it was possible to do what I envisioned before I made an appointment. The owner of the hair salon, Tony said that it would be possible and we agreed on a price and set an appointment date. Two weeks later, I came to my appointment and even confirmed the appointment before I came and when I made the trip all the way out there he told me that it would not be possible to do what I envisioned. It was frustrating to waste my time and drive out there when he could’ve originally told me that he would not be able to do it. This was not very professional in my opinion. I am thankful he did not try to do work on my hair and further waste my time or money, but I would have appreciated the honesty earlier. My mom has had her hair done at this salon and told me the service was not consistent. I should...
Read moreI had a really disappointing experience today at Tony and T haircut. I don't usually write reviews, but after today, I felt like I had to. I've been coming to this salon for a long time. I booked an appointment with a stylist named "Moon" for a men's haircut. As soon as I got there, she asked if I wanted the same style as usual, and I said yes. But this time, she cut my hair very shorter than normal. Throughout the entire haircut, she was chatting and laughing in her language with others, which felt unprofessinal and distracting. At one point, she even walked away while the clippers were still running. I was already upset about how short the haircut was, but what bothered me the most was how carelessly she cleaned up afterward. She quickly blew over my head with a dryer, but most of the cut hair was still stuck to my head. It felt messy and really uncomfortable. After being a loyal customer for so long, this experience was incredibly...
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