Bikkuri Sushi Noodle & Grill — Restaurant in Orlando

The only thing good about this place was the ramen. Our server, who we later discovered was named Kenny, mumbled and we had to flag down a different waiter TWICE just so he would come to our table, and then he lied to us about being "stuck in the back" when we watched him come out of the kitchen, go to two other tables, and then walk past us to go back to the kitchen on several occasions. The manager, when we asked to speak with him, was just as rude and was not at all sympathetic that our service was terrible. I ordered the "spicy" tuna and "spicy" salmon, "spicy" being in quotes because there was hardly any spicy sauce on the sushi at all, and when I told the manager, he said "well some people don't like it that spicy, so we make it mild" and I said, "then don't call it spicy if you intentionally don't make it spicy, call it mild tuna or just tuna." Also, I was charged an extra $2 ($1 per roll) for scallions, of which they gave me a smattering. When I asked our waiter for suggestions, after hearing that I am allergic to shellfish and don't like cream cheese or avocado, he immediately pointed me towards the vegetarian sushi section. I told him, "no, I want the raw fish, that's why I'm ordering sushi, but there's no rhyme or reason to the way the rolls are listed on the menu so I have no idea what I can order without dying." to which he replied, "well just tell me what you want and we can take stuff off." Wow, great suggestion, Kenny!

Let it be known that if you order a boba tea, it is actually just a milk slush tea and actually having boba in your boba tea is extra. If you want the thing that is in the name, you have to pay 75 cents extra. Like, haha, yes, I am ordering a boba tea, but it doesn't come with any boba! Awesome! When we told the manager that he shouldn't call it boba tea if it doesn't come with boba, he asked, "then what do we call it?" We said, "milk tea, because that is what it's called." I mean, seriously, come on. Milk tea + boba = boba tea. Boba tea - boba = milk tea. I mean, it's basic math.

On top of terrible service, the prices were ridiculously more than we expected, and the sushi was remarkably average. In fact, on the "spicy" tuna roll, the tuna was weirdly pulverized into a disgusting jelly-like mess and when I went to eat it, the texture nearly made me vomit. Never have I seen a tuna roll where the tuna has been pulverized like that. Why would they do that? Are they trying to hide that the tuna is probably sub-par? Are they just a fan of super weird textures in their food? Why? When I sent it back, the waiter tried to argue with me about "you ordered a spicy tuna roll and a spicy salmon roll" and I said, "yes, but I sent back the tuna because it was disgusting."

Also, we ordered inari, but never received it. When we asked the waiter about the status of it, he said, "you didn't order inari." We said, "yes, we did, maybe you didn't hear us, but we definitely ordered it." and on top of that, when he went to add it to the order, we were in the restaurant probably 30 minutes thereafter and still never received it. Thankfully, it wasn't on the check because we told him to forget about it, but the point is, we ordered something and then the waiter straight up argued with us about the factual existence of the happenstance that was our order and we never got the thing even after ordering it a second time.

Also, the building itself smells strongly of moth balls or maybe dry cat food that has been sitting in water for a little while? Not sure, but it really put a damper on the cool-urban-sushi-restaurant-that-hasn't-been-structurally-updated-since-the-1980s aesthetic that the place has. For a place that's name translates roughly to "surprise sushi", it certainly was a surprise how awful the whole...

The waitress was exceptional however extremely slow and poor management control. If its not for the waitress, I will consider legal actions. We ordered the maki platter, a variety of tops to include crab avocado. It's a big plate. We also ordered the Dragon till. To our shocking surprise, there were plastic wrapper in the Dragon roll since it contains crab meat. The first bite I swallowed the whole sushi thinking the "crunch" was possibly the shrimp tail. The second bite sparked my curiosity. I've decided to pull it out of my mouth. It was a?piece of plastic wrap. My kid are 3 sushi bites out the Dragon roll. I ate 2! We hope the plastic wrapper will not cause negative health effects and we'll simply pass them out! My kid's sharp eyes spotired last wraps on all entire crab roll on the mail platter! Goodness. It's absurd. I immediately informed the waitress. She was apologetic. We were disgusted but extremely hungry after waited for 35 min for 4 sushi rolls!!! We couldn't just walk out. So, we waited. She indicated she'll informed the manager. We never see any manager came out to apologize. Neither did we see further customer service for such awful mistakes. The only thing they did was not charged us for the Dragon roll. So, 45 min of waiting for 4 rolls, turned out eating only 3 full rolls and ate half a dragon roll of sushI with plastic wrapper!! That's sushi dining at this restaurant. I've never experience a sushi restaurant with such poor management service, grave mistake and awful wait for 4 rolls! It's a total shame and disgrace to Japanese for this place to call it a sushi...

Pros: Second floor Street view, Nice staff.

Cons: Okay so I had a craving for some authentic Japanese Ramen looked up a few restaurants around the area figure I'll come here based on one review claming that it's the best ramen. So I said okay let me give it a go let's see what all the hoopla is about this with this ramen.

I'm just going to say this, you can get the same quality if you just go to Walmart and buy the top ramen noodles and make it at your house. The only thing different is the broth which is just a miso base . They threw some vegetables in there, sprinkle it off with some cilantro threw in some cheap meat. And have the nerve to serve this at a high price.

The dumplings you can get better from Walmart, I can get a whole bag of 25 dumplings for like 10 bucks and throw them in some boiling water and come out with the same stuff they served me.

Then when I told the server, he went and got the manager. Then the manager try to lie and tell me that typically no restaurant will honor you; if you're not pleased with your meal. I didn't eat the ramen. And I was not about to pay for some Walmart noodles. On top of that i don't think no one that works there is Japanese i could be wrong, maybe who knows . That's probably why they're butchering their cuisine.

The owner told me that these noodles were straight from Japan, i was looking at him like brah 😒

Nothing authentic about this place even the tea they have wasn't brewed it was from the soda fountain.

I should have knew right when I sipped the Tea, I should have just said you know what forget...