Baskin's Ace Hardware — Local services in Orleans

Sean was so incredibly helpful to me! I am a woman that is clearly not comfortable or familiar about Interior painting?! Sean was so patient and nice to me and told me everything was gonna be OK. He even encouraged me that it won’t be that bad and I can do it. I really appreciated the kind words in my emotional state at that moment Lol. Also he was very nice to grab all the items that I needed before hand to save me any further frustration with looking for items I was not familiar with. Thanks again Sean! Keep up the great work and I really appreciate the stellar customer...

Have to say that I really appreciate the customer service at Baskin’s Ace Hardware. I recently moved to Orleans and have been in the shop a lot! I have gotten great paint advice, great help with finding the right tool and, on a couple of occasions, no questions asked replacement of a defective product. There is a real family vibe in the store. I grew up in my own dad’s auto parts store and I appreciate seeing their kids learning the trade. Thank you Baskin’s for helping me get settled in town. You have earned my loyalty...

Went in to repair a split pipe and cartridge on an outdoor shower and the staff was dead on in telling me what i needed...I thought I knew what I needed but they steered me in a less stressful,more efficient direction with the repair. This is why places like ACE will differentiate themselves from large box stores . Real people that know their stuff, know the areas that they work and that are patient with the customer in giving...