The Cellar — Local services in Oshkosh

They have many great products and great quality. However, every batch of home brew is an experiment. The woman who usually works here tells me what I need even after asking for specific items I've spent hours online researching. I'm a timid guy, so the people who work here always talk me into something else than what I originally intended on purchasing. I understand they know what they're talking about, but if a customer asks for something twice and is lead in a different direction, then that's not good customer service. Let me make a bad brew and learn my lesson. That's how you get better at this. Also, you can't really tell a cashier that in Wisconsin of all places, "Hey, I'm going to illegally distill this brew." I've done my research, I know what I want. Please sell this to me. I've since then gone to online ordering as it doesn't require me to debate with a person to the point they give in just for me to give them payment for products. I've done quite a few distillations, and they've all...

This week I was in a jam and needed to get my co2 tank refilled on the weekend. I drove 50 minutes to get to this shop. I was told that the co2 tank needed time to freeze before it could be filled, which would take an hour. After waiting the refill still wasn’t working for some reason.

In order to prevent me from having to travel 50min back home without co2, I was given an entirely new tank (filled) to swap out with my old tank. I was only charged the refill cost.

Thank...

The store has a stock of excellent supplies, and the owner was extremely helpful and knowledgeable. The prices were also extraordinary. I was able to buy all the chemical additives (tannins, campden tablets, pectic enzyme...) for several gallons of strawberry wine for less than 1/3 what I had hoped based on the recipe. I will go there for everything I need. No online retailer can compare to the experience of a real store with...