Metro by T-Mobile — Local services in Oswego Township

Was sold the wrong phone and in compliance with 14 days return I talk to customer service that another MetroPCS had to give me the number to because I was not able to get it from the store representative who sold me the phone even though I told them the exact phone I wanted she then told me that that is the phone once the phone was purchased she realized that it was not the phone then told me it wasn't the phone then try to still charge me to switch it out of her own mistake. I never even got a chance to pick out the phone I just said I wanted a stylus phone and she came back with some power phone with a poor quality from the back of the store. Then wants me to pay an additional money to activate a phone that I then switch to again making me having to pay for an activation fee twice then refused to give me a district manager's number another MetroPCS to find out about corporate office the other MetroPCS worker from another store sat on the phone with me listening to what this MetroPCS worker in this store had to say then revealed to me that there is a way to do it and that is through the district manager which I was toldthere was no such thing for the store there is no owner the owner does not come in or work or anything there's no number for him or her and there's no corporate number instead I was given a fake number I am extremely upset and I think I might have a lawsuit that I'm going to start pending so definitely look out for the letters because if this isn't solved we are going to have an issue.... Her response when I told her that I did not want this phone and the quality is really poor she told me and the other MetroPCS store also heard she said there's nothing she can do once I purchased the phone even though it was never the...

Metro PCS has continually let me down in several ways. Their service has sold my number that I had for over 15 years .. They charge for numerous simple things that other companies don't... The calls drop and internet buffers constantly.. There has been nothing that had aggravated me more than losing that number..I tried over and over to get my number back.. They own the number at this point and could give it back reasigned to me but they do nothing but run me around endlessly without any clear answers or options... The service drops calls and breaks up with every call I make... Half the time my internet connection is available.. The signal.. At best the signal...

Got a revvl 6 pro phone less then a year ago and the mobile data Internet is absolutely horrible I'm constantly having to put my phone on airplane mode just so the mobile data will come back on. The Internet on my phone is worse then the outdated WiFi system in my house. I actually think my phone was refurbished and used and not brand new spent over $200 on a...