Spectrum Store — Local services in Owatonna

We drove over to Owatonna from Mankato. The service was night and day difference. I can't say enough good things about Jennifer and Heidi. We were going to switch to Verizon after dealing with Mankato. We were going to Owatonna and decided to check them out, and we are glad that we did. We bought 4 new phones and are going back for 2 more. They both were so helpful and didn't lie about the services like the one guy did in Mankato. They made sure all of our stuff transferred, including our pictures that were of our deceased parents. They were both awesome. After we came home, my son's friend was also inquiring about a new phone. He unfortunately went to the Mankato store. He also had the same complaints. Sign in, even though no one was in the store. Waited for 45 mins to get help. Several people came out of the back and acted like it was a pain to help out. The staff in Mankato wasn't a friendly group. We even offered to put down a down payment or pay for the phones to guarantee us our phones when they came in. But they said we couldn't do that. We had to have it shipped to our house. We didn't want 4 of them sitting outside while we were at work. Again, THANK YOU Jennifer and Heidi for all of your help we so appreciate everything you did to help us out. We will gladly be singing your praises for everything that you did. We will be sending you more business, because you definitely...

I stopped in to compare cell phone service against Verizon. I had no intention of switching that day but I did. I was blown away at the price difference, cut my bill in half plus they double checked my home Internet and cable to make sure it was the best deal. Adjusted a few things and saved me a bit on them too. I worked with Eric and he was great. Knowledgeable, friendly, and not pushy or rushed like many salespeople can be. Seemed to genuinely want to make sure I had a painless transition from Verizon to Spectrum Mobile. It took about an hour or so including transferring data. If you're on the fence about switching go there and see what they can do for you. I had been on the fence for a year and wish I would have looked into it sooner. While I specifically worked with Eric and highly recommend him, the rest of the staff seemed friendly and...

Signed up for internet service over a year and a half ago, decided to get their bundle with internet tv and phone. When hooked up the modem that they gave me it was bad, Because the phone part of the modem didn't work. Exchanged it at the spectrum store ànd they gave me another used modem. Secondly the cable box that they sent was a used box that quit working 7 days later. Went to the spectrum store again and they exchanged the cable box out again with another used box that doesn't work after being hooked up. Called tech support and it felt like the person didn't want to help wanted to end the call fast Being a customer that starts new service should get brand new equipment, but with spectrum you will get used...