Emergency Room at Dignity Health - St. John's Regional Medical Center — Local services in Oxnard

I was just advise by the lead shift nurse Taylor at Dignity Health St.Johns hospital off rose, to pull out my own I.V. video included tw: discrimination

I arrived to the ER at 1:30 am on Saturday 10/19 due to sharp pain in my ribs. I was unable to breathe or walk without pain. They rushed me in and to a room for X-rays and cat scans. I was recently at this hospital for pneumonia 3 weeks ago so I was very confused at the pain as I thought I was better.

The pain was so bad and I was so distressed the nurse DJ went and asked the doctor for pain meds based off of what he saw in me. He brought back morphine. This helped immediately but the pain was back within 45 mins to an hour. I was standing clutching the bed out of distress.

I have had 4 kids and have never expirience the sharp pain and anxiety that came with this. There were tears down my face and shifting positions was difficult.

When the doctor came in he said according to the scans my pneumonia was actually getting better but my lung must be inflamed. He stated he would give me anti inflammatory and steroid and left the room. I was in so much pain I didn’t think to ask him anything until the nurse was in. The nurse Dj gave me said meds, and said I was being discharged. I was confused and asked if I was being sent home with meds to which he said no I could buy ibuprofen. I was still confused because why would they administer morphine just to ask me to buy my own ibuprofen when I had to be wheeled in here. I asked dj if he could at least prescribe the ibuprofen so my insurance could pay for it. He leaves to come back with a whole new prescription for ibuprofen and a steroid. Now I’m even more confused because I was about to be released with no care regimen and now I have a care regimen? Naturally I asked for a lead nurse.

When Taylor, the lead nurse arrives, I explain to her the excruciating pain I’m in and let her know I’m just confused because I was about to be sent home with no care regimen but now I have one and the doctor wasn’t going to explain any of this? Taylor begins to speak over me and tells me that the cat scan says my pneumonia is better and I should be in less pain today then 3 weeks ago. I repeated her and said the cat scan says I should be in less pain? Then why did I get morohine this time but last time it wasn’t necessary? Taylor begins a back and forth with me saying she did not state that and that’s where u see this video begin. She walks away and tells me to pull my own iv out twice. It’s not until I’m on the phone with the police that two security guards walk up with DJ, who begins to take the video out while I’m on the phone speaking, didn’t ask my consent, didn’t ask me to lay my arm out, just grabbed me and began removing it as I’m reporting her refusal to help me. I asked for her name and he said he would get it back to me. The security guards then ask me to leave. I advised them I was waiting on him and they told me he wasn’t coming back. I said well u have one nurse advising me to take my IV out and another telling me he’s grabbing her name so I’m going ti wait. I closed the curtain and this man opened it back up.

I had to call the hospital from inside the hospital to give a grievance phone number.

I am Latina and I do feel discriminated against as I came in worse condition and in so much pain THEY gave me something for it and afterwards told me their machine “says” I should be in “less pain”. I inquired on my aftercare and was almost sent home without any and was made to seem as if my symptoms were not real. I received a second opinion and was diagnose with pleurisy and was assured aftercare was necessary.

This is discriminatory and sadly not the first discrimination I’ve experienced here but to be advised by a lead nurse to pull out my IV is beyond me and appalling.

Excuse my breathiness and frustration I was in shock that she tried to tell me I was in less pain.

Edit: Alice called me to remove the post not to apologize for my...

I lost my husband at St Johns Oxnard at 4.35am on April 18th 2020 this year.He should have never have passed away if he had waited for Dr Lynn Kong his Oncologists to call him back.Instead he insisted on going to the emergency room as he felt he needed a blood transfusion.The ER Dr Bond was one of the attending Physicians and he admitted my Husband That was on Monday April 13th 2020. I never seen my husband alive again nor was I ever kept informed by Dr Shah and some other Dr's that attended him in room 2227 that he in critical condition and had been moved to ICU.I found that out late on the Friday the 17th that he had been moved out of the room he been in.Our family had been trying to call him and he was not answering his phone.My husband finally called me around .9.30pm on that evening.His conversation seemed normal other than he told me he wished he had gone to CMH.He told me he had been running a high fever and his blood pressure was dropping.I told him to rest up and I would talk to him in the morning.Little did I know we would never talk again Instead I recieved a call at 3.08am Saturday morning from the ICU asking if my family was with me I said no they are home at their own place WHY.DrLadiqui spelt wrong I think told me my husband had code blue and would I like for him to pass peacefully.I said no I want you to do everything you can to save him.His answer to me well everything is shutting down.About 1 hr later he called me back to see if our family had got to my house and I told him yes and my adult grandaughter said to the Dr can you please put the phone to my Grandpa's ear so I can tell him I love him.He told her he couldn't do that but had a better idea and could she do facetime on her phone she told him yes.He hooked up a tablet came over to my husbands face and said say your goodbyes as he passing.Just like that.When he called me at 3.08am I asked to come up to the hospital to be with him since he was going to pass away.The Dr. said no Mam due to covid there cannot be any visitors.After my husband passed Dr Laudiqui called me back to tell me he could allow 2 people in to see him .I told him it will be our son and daughter as I wanted to remember him how he was when Ihad came out to ER with him.As far as I.m concerned they were responsible for his death as he came down with sepsis and passed away from septic shock due to his blood disorder.Due to Covid my husband passed alone after 53 years of marriage and couldn't even have a proper burial.He had a botched colon resection done by Dr Joseph Lopresti so my point is stay away from St Johns Oxnard.They do have some wonderful hard working nurses and Dr's but if you are passing away they fail to communicate with the patients family.The only reason I'm writing on here is because I have talked to the hospital months ago only to get no answers and being told I will get a call back as they were sending my info to another dept.ICU Dr Tadlaoui.I had spelt it incorrectly.My response from this review asked for me to Instant Message with my ph #.That I cannot do but if you give me a contact # I will call you.I updated...

On Thursday Morning around 10 AM March 21st, St John's level of care ALWAYS exceeds my expectations from the ER triage to ER room. The nurses Nikki and the nurse filling in on her break were genuinely caring. I wished I was able to catch the other nurses name except she was so professional and caring it showed inside and out while she had business to do. I am so happy I got people who care from the guy taking me to the CT Scan which was broken but I managed to get to the other one. The fact the nurse Nikki could Instantly see I was in pain really speaks volumes. She was 100% correct. It's too easy for a Physician's assistant to assume I was okay after CT Scan showed that I had a UTi and dismissive about my pain and me passing kidney stones all night after the CT Scan. He just saw it as a UTI and maybe stones. Not cool. I asked many stones to find out there's more and not much can be done. I was still in pain but had to wait three hours in the hospital to get out just to get Vicodin from my pharmacy which is a joke at 3 hours after seeing the PA. I wouldn't mind waiting if it was an hour but 3 hours passed by after the PA had seen me. 3 hours of pain and discomfort. I would have been okay with a slow morphine shot even if they were not working well it would have helped due length of time. I will not let this lack of sympathy override what my nurses had for my well-being. I've had a minor run in when I had my gall bladder taken out years ago here, but the nurses were my saving grace. If I could ever thank the ER triage for giving me in so quickly, I would do so. They were amazing too. Empathy kindness, and compassion are everything. All the nurses had shown great thought, good deeds, and kind words. Thank you to those who were helpful and not just merely pushing me out to get out their way and out of the hospital alone. Trust me I lost 3 thousand dollars during my stay. I really wanted to leave as much earlier as any person who lacks compassion for others to get them out ASAP. If I know if this is the mentality then so do other patients. That is a terrible model that goes against the essence of your hospital's motto. I've been here for some emergencies and surgeries to know better. This place is above AMAZING because of Nikki.and her assistant nurse. Thank you from the bottom of my heart and my wife thanks you too. Nikki and your fill in nurse ROCK. Raises are due. What great attitudes. I love it. Who wouldn't?

"Good deeds, Good Actions, Good Thoughts" - Zoroaster...