Salon 119 & Spa — Local services in Palm Springs

So I just moved to Palm Springs a few days before Dec. 29th 2017. I walked in and they took me. Which at that point I was happy. They said they were busy when I first sat down all 4 lady’s were doing nails but finished within minutes of me sitting down. I asked for a pedicure and a full set. They told me that pedicures were completely booked. But only 1 person was getting a pedicure when I walked in. That lady then got her nails done after the pedicure. After about 10 minutes of sitting there while that lady was getting things ready 2 lady’s were done. 1 went for lunch the other was just walking around either on the phone or looking for something to do. I then showed The lady doing my nails what I wanted. She says ok like that exact picture I say yes! It was a ombré pink and white with my ring finger with chrome! Then A slight ballerina shape. Instead of telling me up front she couldn’t do it, She started. I am going to school for my license in cosmetology. So for it to be better for the customer it’s good to put a clear acrylic layer on the bottom before putting color acrylic on. So I figured that’s what she was doing! Boy was I wrong! She didn’t do the shape I wanted, didn’t do the ombré I asked for, and didn’t do chrome! She also did them way shorter than what I wanted! I walked out of there pissed! She did NOTHING I asked for! She couldn’t even file properly! They were not smooth at all and looked like I had at least 2 mountains on each finger! She said she did nails for 25+ years! I will never go there again! And I will make sure my friends don’t waist there money or time here!!

So not only did she do a bad job but she didn’t build The nail properly. So my stress point cracked before the two weeks. And nails are to last at least 2 weeks! A nail snapped at the pressure point on Tuesday 9th 2018 in the morning! 4 days before even reaching my exact 2 week point! I was also charged...

I was genuinely excited to work with Lori and Selma for my wedding hair trial. From the beginning, I was told hairstyling would be $100. At no point do I recall them saying it was the starting price—just that the service would be $100. Later, when I decided on Hollywood waves, I was told it might cost more due to the complexity, which I completely understood. I simply asked for clarification so I could be fully informed before confirming.

After that, I had to text Selma three times just to get a response—and when she finally replied, it was only to say that my appointment was canceled. Instead of discussing the price or answering my question, she assumed I wouldn’t want to pay more than $100 and canceled based on that alone. I never said I wasn’t willing to pay more—I just wanted to understand the cost.

I reached out to Lori directly afterward to explain how Selma had handled things, but she didn’t take any accountability. Her response felt dismissive and focused more on defending their business than acknowledging the poor communication or how I was treated. I was respectful and genuinely trying to confirm the appointment, but instead of resolving a simple misunderstanding, they chose to cancel and move on.

For comparison, I’ve since found another salon that quoted me just $45 for a blowout and Hollywood waves—without any confusion, assumptions, or runaround. That’s how easy this could have been.

This was especially disappointing during such a meaningful time. Clear communication, empathy, and professionalism go a long way, and unfortunately, that was...

I have lived in four different cities in the past 5 years, and have always had a hard time finding a hair stylist that I like. I am picky and have a hard time saying "That's not what I want!" mid-way through a haircut, so this often leaves me dissatisfied and disappointed.

When I moved to Palm Springs, my hair's life changed. I met Mickey Morrison during my first visit to Salon 119, who was not only honest with me but gave me the haircut I wanted (and made it look even better than I hoped!). Since then, I have gone back regularly for haircuts and she has always outdone herself. Most recently, I just underwent a huge change (going from long to a short, choppy bob), and I trusted Mickey that she would make the change a success. And sure enough, she did! I highly recommend her - she's funny, smart, and best a all, a fabulous, trustworthy hair stylist!

Mickey's not the only great thing about Salon 119. Every time I'm there I see every other stylist producing fabulous cut after fabulous cut. Lori is so sweet and bubbly and remembers your name, and Nikki in the upstairs day spa (who does waxes, among other treatments) is great.

Best of all, Salon 119 is not overpriced, as are many places in Palm Springs. I recommend you go here...