GameStop — Local services in Palmetto Bay

So I went there yesterday early afternoon 9-25-2004 a young guy was working with long hair that I was trying to sell my cell phone to. When he was Looking At my phone he was looking for any single little thing That was wrong with it which I understand that's his job. There was a little tiny scratch on the side of the phone that you Can't even barely see under a microscope. Besides that, there were no other issues. When He plugged the charger He said it didn't work. Which I feel he was lying. Because I barely used that phone and my charger didn't even move at all when it was connected. He told me that he can't buy the phone. But at least you got a free clean from it. I wanted to punch him in the face. For being a smart ass! Today I went around other places. They checked my phone and it was in perfect condition and even got $100 for it. More than I would have gotten from them so in A way It was a blessing. He's just Lazy And didn't want to put any effort in...

I honestly don’t know how someone this rude and lazy managed to get hired. I walked into GameStop to do a simple trade-in, and the guy behind the counter acted like I had just ruined his entire day by existing. The constant eye-rolling, sighing, and complete lack of effort was unbelievable. He made zero attempt to be helpful — clearly too busy being annoyed at having to do his job.

Every question I asked was met with a sarcastic look or a mumbled, half-assed answer like I was beneath him. Spoiler alert: you’re not special because you work at GameStop, and it’s not my fault you hate your job. If rolling your eyes is your go-to response for customer interaction, maybe try working somewhere that doesn’t involve people — or better yet, not working at all.

I left without trading anything in, and I’ll never step foot in that location again. It’s honestly embarrassing that this is the kind of employee they choose to represent...

I'm writing this solely on my experiences at this location, I see some other negative reviews but that just has to do with policies that some of these employees are forced to follow and have no choice but to enforce them. I have been coming to this store for a while and the crew are always very friendly, cordial, and are very attentive to anything that I need when going in, if they don't have the item they recommend a list of other placer establishments that are not GameStop related that help me find what I am looking for. The establishment is also always clean and I'm grateful to have this location left in this area since the other one closed a...