Victoria's Secret Outlet — Local services in Palmetto

I’m not sure who thought it was a good idea hiring a man to be the store manager then having him be in charge of the fitting room. When I went to go try on my various items (bras, many panties, lingerie) he said I can only bring in 6 items which is unheard of at Victoria’s Secret. Never in my life have I been told I can only bring in 6 items at any VS and I’ve been visiting this location for awhile. The store manager(a man) told me to bring in 1 panty and leave the rest outside since they’re the same size. Clearly a man because every panty fits differently and a woman would know that. Then he proceeded to tell me that when I would come out to get the other items, if there was a long line I would have to “swap out” with other women waiting. First of all, if you take away your made up 6 item policy we could be in and out faster. I proceeded to tell this man that I will not be wasting my time to “swap out” with anyone and will not be getting dressed every 2 min just to open the door. He ended up just handing me the bag and told me to “be fast”. No sir I will not be rushed. I honestly found this perverty because the women are opening the doors to grab their other items while still in the panties which is what I witnessed 2 times today while waiting in line so the store manager (the man) saw as well. Maybe if they stop using one of their dressing rooms for storage they could have more space. Honestly was repulsed by this man. Not to mention I heard him telling an employee they failed a test or whatever it was and she has to do something else and making her feel bad about it. Who has to take a test for retail. This is something that should be talked about privately with the employee....

Well, I guess I just went on a great night, everything was on sale & everyone was more than helpful. I accidentally left 2 pair of expensive sunglasses I’d just bought from Sunglass Hut & after I paid I walked right off & forgot my bag of sunglasses on the counter! Luckily the girl that rang me out said, “Hey, you forgot your bag!”, She didn’t have to say anything. She could see it was from The Sunglass Hut, most people wouldn’t have said anything. I owe her at least $500 or more! Just for that tiny bag. So I think this place is great & everyone was more than helpful! Also very honest & good people...

Worst experience at a Victoria’s Secret store at Ellenton premium outlets. The opening staff on Sunday October 3 2021 that I encounter was extremely rude. I’ve been a Victoria secret member for years. Just a heads up for future customers ……horrible customer service skills they body shamed me when I asked for assistance. Staff when you’re speaking in your ear peace make sure the customer doesn’t hear what you’re saying about them. I really hope that this review gets to someone because I’m pretty sure I am not the only one who has encountered...