Walmart Auto Care Center — Local services in Papillion

i went in for a tire repair, shouldn't take too long right? so I get there at 4:45ish and had to wait a bit for someone to get back from their lunch break to assist people at the front counter, not a big deal. but once he got there he took his sweet time logging everyone in (3 people) and by the time it was my turn, it was about 5:30. so i go up to the counter, tell him that i needed my front passenger tire looked at because it was leaking air, then give him my phone number so he can call that instead of my dad's number because i won't know if my car is ready if he calls my dad, he says "i'll put it in the notes but i won't promise that i'll remember to call your number since it lists your dad's number" that was a little annoying so i left to get some food and come back to see if the car is ready because its well past 30 minutes and i haven't gotten a call yet! he ended up calling my dad and saying that he couldn't reach him. That was also annoying because he knows i gave him my number for him to call but still didn't. didn't even call me after e tried my dad. Anyways, they started to tell me about my Rear passenger tire and I stopped them and told them that I said i needed my front tire checked out, not the back. so the guy up front looks back at the file and says he ended up checking the rear instead of the front, didn't apologize but they went back and looked at my front tire, another 30 minutes or so of waiting. Finally they were done, they didn't tell me what was wrong with my front tire, only repaired it and the guy up front told me the cost and then I finally left around 7pm. It was a long day and I wouldn't recommend this auto center to anyone Go to Discount tire right...

Would highly avoid this auto center location, they're worthless/clueless, from the manager on down. Unless it's a simple oil change and u have 2-3 hrs to waste, don't even bother as you'll end up having to go elsewhere anyways. I went there to have the TPMS serviced, where an OBD2 reader like device is used to get a signal from each tire. Which is a simple walk around that takes 2 minutes at most. That simple (and if there's a bad sensor then they notify and have it replaced). I wait 2.5 hours (something that take 1-2minutes) just for them to tell me that their reader is still broke from since atleast yesterday. While I'm thinking they had to replace multiple ones and that's why. Had they notified me that the were having problems with the reader I would've just went elsewhere immediately but no they decide to waste 2.5hrs of my time. Same story a while back with some tires I bought for our other vehicle. They had all my car info and knew I was getting different sizes then what the the vehicle came with. They waited until they had the car in the shop for them to finally be like "oh these are different sizes then original, so we can'." Which is completely understandable beings it could "potentially" be a liability. It's the fact that they know this and don't let you know until you've been...

Save yourself the headache in EVER coming to this location. If you want to be experience and witness true incompetence this would be the place to go to! I scheduled and set time aside to have an appointment done said everything that was needed over the phone. I show up to my appointment to be told for one I don’t have an appointment? I showed them the reference # to my appointment and “miraculously” my appointment now showed up. Then I’m told they can’t service my rav4, which makes no sense because all they needed to do was put on tires and they kept giving me the run around saying they couldn’t put tires because it was AWD and and it wouldn’t work. So save yourself the time, money and go somewhere else. Based on the other poor reviews I’m not surprised this place SUCKS, avoid if possible. Wish I had listened and looked at...